Customer jobs in Mumbai

The Check Point Customer Success Program provides a select group of customers with access to a team of headquarter-level resources that are focused on stabilization and process improvement. Customers in the program interact with Customer Success Managers, who have direct access to executive management as well as all company technical and business functions. Key Responsibilities You will be...

Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...

Company Overview At TruNativ, we’re redefining the way India thinks about nutrition. Health isn’t just about recovery or aging it’s about living at your peak, every single day. The shift is happening: from addressing deficiencies to proactively optimizing well-being. And we’re leading this movement with science-backed, effortless nutrition solutions designed for modern lifestyles. We’re not just...

Branch Overview Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Mexico City, Mumbai and Nairobi, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid...

Job Title: International Banking Voice Process (AML/KYC) Company: Teleperformance Location: Malad, Mumbai (On-site) Salary: Up to ₹7.0 LPA (Depending on experience & interview performance) Shift: Rotational Shifts (24/7 environment; 5-day work week) Job Summary We are looking for a highly skilled professional with a strong background in Banking Operations to join our International Voice...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...

1) Handle customer queries, complaints, and service requests through in-verbal, calls and emails in a professional and courteous manner. 2) Provide accurate information regarding insurance products, claims, policies, and processes. Maintain customer interaction data and service records with accuracy in MS Excel and internal systems. 3) Draft and respond to emails with clarity, professionalism,...

Job description: The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services, delivering customer service through multiple channels including human, digital, self-service,...

Being a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of customer issues and follow problems through...

Job Overview The Senior Logistics Specialist – Customs Clearance is responsible for managing and executing import/export operations, ensuring compliance with Indian customs regulations, and coordinating with broker, freight forwarder, internal and external stakeholders to guarantee timely and accurate shipment clearance. Job Responsibilities and Essential Duties Customs Operations: - Oversee...

Would you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries? Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide. If you feel you are up for the task of dealing with Board members of blue chip corporates and government entities, we are...

Job Title: Call Centre Representative Job Type: Full-time Job Location: Dahisar East, Mumbai Mode - Work from Office We are seeking a warm and customer-focused individual to join our call centre team. As the first point of contact for Criniti’s guests, you will handle incoming calls, assist with reservations, answer questions, and provide helpful information. Your goal is to make every caller...

Customer Support Specialist This is an entry to mid level job role. GETSETFIT | Mumbai (Onsite – Malad) 📍 Location: Onsite – Malad, Mumbai 🕒 Type: Full-time 💼 Experience: 0-3 years At GETSETFIT, community is not a feature. It’s the product. We’re looking for a Client Relations Executive who can own member experience end-to-end, build genuine relationships, and turn everyday conversations...

This role blends customer ownership with partner coordination, reporting directly to the Founder. You will work closely with the founder on live merchant accounts, renewals, and partner relationships. This is a high-visibility, high-learning role with real exposure to decision-making and growth strategy. RESPONSIBILITIES : - Onboard new merchants and drive first value within 14–30 days - Manage...

A New Age, focused Asset Management and Financial Advisory Platform serves a vast diaspora of institutional and retail customers across India is hiring a Manager with expertise in Mutual Fund order processing (BSE STAR MF) and working knowledge of AIF & PMS. Job Location :#Mumbai CTC - Upto 20 LPA Job Responsibilities: Platform Mastery: Manage end-to-end Mutual Fund order processing on BSE...

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...

JOB PROFILE SUMMARY Handles customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Banking products and...