Customer Service jobs in Mumbai

Position Objectives: The Customer care dispatch CCD Analyst has a fundamental role in providing support 24 hours a day 7 days a week, creating service calls and/or redirecting customer calls to a specialized support group and/or to our field engineers to provide immediate solution to all the doubts and issues which may arise with their digital or analog equipment as well as consumables for said...

We are Hiring for International BPO for Customer Services Executive (Voice & Non - Voice) Location - Malad / Thane / Chandivali Salary 20k - 40k Min. 12th Pass V.Good English Speaking Interested candidates can apply using the link below: Application Form Additionally, send your CV via WhatsApp to: 📱 7703948433

- Supervise and lead a team of customer service representatives. - Efficiently handle and resolve customer escalations, complaints, issues, and concerns to ensure customer satisfaction. - Conduct regular performance evaluations and provide constructive feedback. - Schedule and manage shift allocations to ensure coverage. - Provide assistance and guidance to team members in resolving complex...

General Insurance / Travel industry (Mumbai, Western suburbs) We are a well-funded start-up that straddles insurance, travel, and technology in the B2B space. We are backed by a well-established Private Equity firm, supported by one of India’s leading B2B travel businesses, and collaborate with some of the most reputed financial services and travel partners in India and abroad. We are looking...

Roles and responsibilities: - - Resolving general queries of parents. - Informing parents and managing classes in terms of cancellation or rescheduling - Collecting feedback from Trainers, verifying it at their end and sharing it with the parents. The feedback has to be explained to the parents on call or preferably a zoom meeting. This will be done at the end of every level. - RMs will be...

As a Customer Service Representative at Workstore, you will be a vital part of our team, ensuring exceptional customer experiences and building strong relationships with our valued clients. You will serve as the primary point of contact for our customers, addressing their inquiries, resolving issues, and providing top-notch support. Location : Mahalaxmi (Worli) Experience : 0.6 months - 3...

Job description We are seeking a dedicated and proactive Customer Service Retention Specialist to join our team at Parag Milk Foods. In this role, you will be responsible for managing and nurturing relationships with our subscription-based customers to ensure high levels of satisfaction and loyalty. You will focus on retaining existing subscribers, addressing concerns, resolving issues, and...

Title: Customer Service Engineer Department: Service Department Experience – 3 to 7 years Main Objectives: 1. Ensure client satisfaction. 2. Manage relations with existing clients. 3. Service security systems and provide services to our clients. Trouble shooting, solving problems and finish routine preventive maintenance on time according to Convergint Technologies standards and...

Position Summary : This role will act has a backfill for OneERP project for Planning & 3PL management role. This is a Fixed Term Contract role. Major Duties & Responsibilities Reporting Meet all the reporting deliverables every month & Qtr., based on the S&OP Calendar, ensuring correctness & completeness of Data. Join WW meetings to represent the ASPAC region for weekly/bi-weekly/monthly...

Responsibilities: · Sending quotations & processing orders. · Ensuring seamless coordination with our overseas suppliers and Indian customers. · Coordinate samples delivery for customers. · Effectively making and managing documentation for customers and suppliers for logistics. · Effectively resolving customer issues and inquiries promptly. Preferred candidate profile: · Graduate (B.com...

General Insurance / Travel industry (Mumbai, Western suburbs) We are a well-funded start-up that straddles insurance, travel, and technology in the B2B space. We are backed by a well-established Private Equity firm, supported by one of India’s leading B2B travel businesses, and collaborate with some of the most reputed financial services and travel partners in India and abroad. We are looking...

Roles and responsibilities: - - Resolving general queries of parents. - Informing parents and managing classes in terms of cancellation or rescheduling - Collecting feedback from Trainers, verifying it at their end and sharing it with the parents. The feedback has to be explained to the parents on call or preferably a zoom meeting. This will be done at the end of every level. - RMs will be...

As a Customer Service Representative at Workstore, you will be a vital part of our team, ensuring exceptional customer experiences and building strong relationships with our valued clients. You will serve as the primary point of contact for our customers, addressing their inquiries, resolving issues, and providing top-notch support. Location : Mahalaxmi (Worli) Experience : 0.6 months - 3...

- Supervise and lead a team of customer service representatives. - Efficiently handle and resolve customer escalations, complaints, issues, and concerns to ensure customer satisfaction. - Conduct regular performance evaluations and provide constructive feedback. - Schedule and manage shift allocations to ensure coverage. - Provide assistance and guidance to team members in resolving complex...

Position Summary : This role will act has a backfill for OneERP project for Planning & Customer Service role. This is a Fixed Term Contract role. Major Duties & Responsibilities Drive lot mortgage implementation for the Platinum customers identified by the Commercial leadership across region Coordinate with Planners and mother warehouse to ensure product availability in the warehouses, by...

Job description We are seeking a dedicated and proactive Customer Service Retention Specialist to join our team at Parag Milk Foods. In this role, you will be responsible for managing and nurturing relationships with our subscription-based customers to ensure high levels of satisfaction and loyalty. You will focus on retaining existing subscribers, addressing concerns, resolving issues, and...

👉 Responsibilities: · Sending quotations & processing orders. · Ensuring seamless coordination with our overseas suppliers and Indian customers. · Coordinate samples delivery for customers. · Effectively making and managing documentation for customers and suppliers for logistics. · Effectively resolving customer issues and inquiries promptly. 👉 Preferred candidate profile: · Graduate...

Title: Customer Service Engineer Department: Service Department Experience – 3 to 7 years Main Objectives: 1. Ensure client satisfaction. 2. Manage relations with existing clients. 3. Service security systems and provide services to our clients. Trouble shooting, solving problems and finish routine preventive maintenance on time according to Convergint Technologies standards and...

Position Summary : This role will act has a backfill for OneERP project for Planning & Customer Service role. This is a Fixed Term Contract role. Major Duties & Responsibilities Drive lot mortgage implementation for the Platinum customers identified by the Commercial leadership across region Coordinate with Planners and mother warehouse to ensure product availability in the warehouses, by...

Position Summary : This role will act has a backfill for OneERP project for Planning & 3PL management role. This is a Fixed Term Contract role. Major Duties & Responsibilities Reporting Meet all the reporting deliverables every month & Qtr., based on the S&OP Calendar, ensuring correctness & completeness of Data. Join WW meetings to represent the ASPAC region for weekly/bi-weekly/monthly...