Customer Service jobs in Mumbai

About Truemeds:Our vision is to make healthcare affordable and accessible to all. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses multifold and improve healthcare outcomes by democratizing medicine purchases in India. Truemeds is able to recommend best value medicines from top 30 pharma brands in India to customers with precise scientific matching and...

Job Title: Customer Care Support – Voice ProcessWork Location: Malad – Main OfficeSalary: Up to ₹4.5 LPAAdditional Benefits: Retention Incentive up to ₹50,000 (as per process policy)About the RoleWe are hiring Customer Care Support Executives - Voice Process . This role involves assisting customers with account, transaction, payment, and service-related queries, while ensuring a smooth and secure...

Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.Full-Time positions availableShifts available between 4pm-10am ISTFluent in speaking, writing, and reading English RequiredGreat, secure, premier office located in Goregaon West, Mumbai with lots of perks – lounge, game room,...

Assistant Merchandiser – Customer ServiceFull-Time | Chembur, MumbaiHR@aprajitatoor.comAbout the RoleWe are looking for a proactive and detail-oriented Assistant Merchandiser – Customer Service to support both online and offline retail operations at Aprajita Toor .This role sits at the intersection of customer experience, merchandising coordination, and inventory management.Key...

About the Company : Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+...

OverviewCACTUS is a remote-first organization, and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events.Join our dynamic Customer Service team of over 100 passionate advocates from more than 7 diverse nationalities and cultures! We seamlessly work across locations and time zones, leveraging our...

We’re Hiring! — Assistant Manager, CSU & Pricing (Import) (Mumbai – Govandi)Fretlog , a subsidiary of Arkas Logistics , is looking for an experienced Assistant Manager – CSU & Pricing (Import) to join our growing team.This is a dual‑focused leadership role covering import customer service operations and pricing management across sea and air freight . We're seeking a strong communicator with solid...

About NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning...

Share your resume at farankhan@lovelocal.in or +91 7987464975Key Responsibilities:Handle inbound and outbound customer calls with professionalism and efficiency.Respond to customer inquiries and resolve issues via email.Maintain accurate records of customer interactions and transactions.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/team targets...

Pepper is building a new category of content and SEO growth platform —where strategy, content, technology, automation, and AI come together to drive measurable business outcomes.Over the last five years, Pepper has built:A network of 150,000+ content creators , working with the top 5% talentA customer base of 2,500+ global brands , including large enterprises and fast-scaling B2B companiesA...

Job Description FormJob Role : Customer Service - Europe (Delivery Management Customer Facing )Location: MumbaiKey Responsibilities:Pending Customer/Desk manager revertals on queries and issues: All mails to be replied within 1 working day. Wherever time required for exact response is higher, reply back stating the reason and expected time.Review dispatch planning reports and check on-hold...

About the RoleWe are looking for a passionate and customer-centric Customer Service & E-Commerce Executive to manage our D2C customer experience and support daily e-commerce operations. The ideal candidate is detail-oriented, organized, and committed to delivering an excellent customer experience.Key ResponsibilitiesHandle customer queries via phone, email, and chatManage product listings,...

Responsibilities:Support members via chat service, emails and over the phone throughout the member journeyResolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as requiredAddress member complaints in a compassionate and patient mannerStrive to achieve high member satisfaction by going above and beyond and delivering a...

Job Title: BPO CSA Trainer (Real Estate Preferred)Location: Mumbai – MaladCompany: TeleperformanceShift: General ShiftWorking Days: 6 Days (1 Fixed Weekly Off)Notice Period: Immediate to 15 DaysEducation: Graduate in any disciplineAbout the RoleTeleperformance is hiring an experienced CSA Trainer with a solid background in the BPO industry . Candidates with Real Estate process training experience...

About the CompanyLooking to build your career in an International BPO? Here’s your chance! We are hiring for a US Voice Process role based in Malad Mindspace, Mumbai.About the RoleWe are hiring for a US Voice Process role based in Malad Mindspace, Mumbai.ResponsibilitiesHandle inbound customer queries from US customersDeliver high-quality customer experienceResolve concerns effectively and...

Teleperformance is Urgently hiring for US Voice ProcessRole:Process: US VoiceShifts: RotationalWork Schedule: 5 Days Working | 2 Rotational Week OffsCTC: Up to 5.5 LPAWhat we are looking for:Excellent verbal and written communication skillsHSC/Graduate can apply (minimum 6 months experience mandatory)Confidence in handling international customersAdaptability to work in rotational shiftsImmediate...

About the CompanyFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading...

HIRING FOR INTERNATIONAL VOICE PROCESSCustomer Service based Voice ProcessMay include Upselling.Work From OfficeLocation:FIRSTSOURCE 1st Floor, Athena Building, Recruitment TeamNearby Prism Tower,Goregaon West 400090Education Qualification:HSC and Graduate Freshers/Experienced can apply.SKILLS REQUIRED: Excellent verbal and Written communication skills.SHIFTS: 5 Days Working & 2 Rotational Week...

Location- Mumbai (Malad)Shift- Day Shifts6 Days WorkingImmediate Joiners PreferredResponsibilities-*3-8 years of experience of which 1-3 years in a BPO -TL role in Customer Service preferably in Sales*Experience in Real estate sales from BPO would be an added advantage* Customer Service, Customer Support, and Customer Service Management skills* Experience in achieving and maintaining high levels...

Teleperformance is Urgently hiring for UK Non-Voice ProcessRole:Process: UK Non-VoiceShifts: RotationalWork Schedule: 5 Days Working | 2 Rotational Week OffsCTC: Upto 4 LPAWhat we are looking for:Excellent written and verbal communication skillsGraduate experienced required (minimum 6 month of experience is mandatory)Banking experience is a plusConfidence in handling international...