Customer jobs in Gurgaon District

Role Responsibilities: - Handle customer queries via chat support related to investment and trading products - Provide support on mutual funds, stocks, ETFs, trading accounts, and investment platforms - Resolve customer issues within defined TAT and quality standards - Maintain accurate documentation and ensure compliance with BFSI regulations - Coordinate with internal teams for issue...

Customer Support Associate We’re growing HiJob — AI Job-Matchmaking Work Ecosystem. We are seeking Customer Support Associates to collaborate with us on current initiatives and contribute to new project opportunities as our ecosystem expands. Responsibilities: • Support team efforts and contribute to achieving key project milestones • Help improve workflows, processes, and overall product...

Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories. As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has...

Job Description – Customer Service -BPO Process Type: Customer Service Location: Gurgaon (Onsite) Workdays: 6 Days a Week (Rotational Weekly Off) Key Responsibilities - Engage with clients to understand and address their needs effectively. - Build and maintain strong client relationships to drive customer satisfaction. - Handle customer queries promptly and professionally. - Ensure...

Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: - Handle customer queries via phone, email, and chat in a timely...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Job Title: Senior Manager - Analytics, Customer Marketing About the Function: Our Marketing team are creators, helping to build and nurture some of the world’s most loved brands. We craft amazing connections with people around the world to celebrate our brands’ legacies and reimagine them for the world today, and into the future. Everything we do is underpinned by a deep understanding of our...

About Linemate Linemate is a WhatsApp-based Frontline Operations Platform that helps companies manage and run day-to-day operations for deskless and frontline teams. By meeting employees where they already are, Linemate enables faster communication, smoother execution, and better operational outcomes. The Role We’re looking for a Customer Success Manager to own end-to-end customer...

Job Title: Sr. Executive - Customer Operations Job Location: Gurgaon Job Role: - Provide support adhering to SLA parameters (including quality, and response/resolution time criteria) - Attend and acknowledge each customer call/mail - Responsible to create and manage Karix build products and services - Collect all the required information as per the checklist - Perform basic level...

This role is at innovative tech company providing secure video hosting to e-learning, content creator and media businesses. Site is at www.vdocipher.com. Already in revenues , profitable with 3000+ business customers across 30+ countries. There is an existing experienced sales and support team, we are expanding it. Salary range - 10 to 16 LPA (CTC=Gross), The wide range is to accommodate...

Job description Contact Person: HR Nikunj Sharma || Ph No. 9311970050 || Email: nikunjsharma@policybazaar.com Job Role - Customer Care Executive Experience - 0 to 4 Years Job Location - Gurgaon Interview Mode - Face to Face (offline Only) Role & responsibilities- - Handle customer calls in a professional and efficient manner - Address customer queries, concerns, and complaints with a...

Key Responsibilities Customer Experience & Process Excellence - Design and implement the customer experience blueprint across all business lines. - Align service processes and performance metrics to business goals. - Lead new business launch experience frameworks and manage transitions for outsourced operations. - Oversee quality initiatives to drive sustainability, efficiency, and...

Holiday Tribe is a Great Place To Work® Certified™ travel-tech company headquartered in Gurugram. Backed by leading VC firms like Powerhouse Ventures and GSF, and having recently raised pre series A funding, we are growing rapidly and setting the stage for the next phase of scale.We specialize in curated leisure travel experiences across 30+ global destinations, combining deep human expertise...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

Job Title: Team Lead – Chat Process (International) Location: [Gurugram] Experience: 5–8 Years Industry: BPO / KPO Process: Chat Support (Non-Voice) Shift: (Rotational) Job Summary We are hiring a Team Lead – Chat Process to manage and drive performance for an international non-voice support team. The ideal candidate will have strong experience handling live chat operations, people...

We’re hiring- Customer Support Specialist Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA) We’re looking for someone who enjoys solving real problems and talking to customers. This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience. If you like figuring things...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Company Description: Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow...

We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...

About the job Customer Success Specialist – SBNRI (Gurgaon, 5 Days WFO) About SBNRI: We are a fast-growing fintech startup simplifying banking, investments & taxation for NRIs. Join us to be part of a dynamic, high-growth journey! Role Highlights: - First point of contact for client queries & issue resolution. - Provide tech/product support and ensure seamless client experience. -...