Technical Customer jobs in Mumbai

About Nokia Join us in creating the technology that helps the world act together. We are a B2B technology innovation leader, pioneering networks that sense, think and act™, putting the world’s people, machines and devices in sync to create a more sustainable, productive and accessible future. About the Business Group A robust digital backbone is the unsung hero of modern life, underpinning...

Job description: Experience 0–4 years in Customer Support / Customer Success / Technical Support (Strong freshers with relevant AI exposure may be considered) Role Overview We are seeking a client-focused Technical Customer Support professional who can actively guide, assist, and support customers in using our Software. This role emphasizes hands-on client interaction, understanding customer...

About Aramya Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. With a fast-moving team driven by creativity, technology, and customer obsession, we're building a movement that celebrates every woman's unique journey. We're well funded, with $12M raised from marquee investors like Accel, Z47, and industry veterans. Our...

Primary Responsibilities Include: • Respond promptly, courteously, and knowledgeably to technical support inquiries • Provide top-tier support to all customers with a goal of first call resolution • Educate customers on system installation/use, and assist in troubleshooting • Utilize prior customer support experience to enable customer success and happiness • Use problem-solving skills to...

Job Description: Chief Customer Success Officer (CCSO) Company: SA Technologies Inc. Location: Pune - Viman nagar Reports To: CEO Position Overview The Chief Customer Success Officer (CCSO) is a senior executive responsible for shaping and leading the post-sales strategy for our Global Capability Center (GCC), Enterprise Solutions, and Digital Transformation clients. This role moves beyond...

Gaming & Player Support Specialist (Non-Voice) Follow our page for job updates Program Type: Customer Service | Gaming | Player Support Location: Remote (Anywhere in India) Shift: As per program requirements | Rotational Compensation: Rs.145/hour We are looking for customer-centric professionals to join our global mobile gaming support initiative. This role is non-voice in nature and...

Job Title Junior Customer Success Manager – B2B SaaS (Banking & Fintech) Location: UAE (Dubai / Abu Dhabi) – Hybrid / Onsite Experience: 1–3 years in Customer Success, Account Management, or B2B Client-Facing roles (Banking / Fintech / SaaS experience preferred) Role Overview: We are seeking a proactive and customer-focused Junior Customer Success Manager to support and grow relationships...

MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

We are seeking an experienced Internet Marketing professional with a strong focus on LinkedIn-based business development for our custom software development services. Responsibilities - Promote and position our custom software development offerings through LinkedIn - Utilize an established LinkedIn network to generate qualified business leads - Plan and execute structured LinkedIn outreach and...

Position: This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location: India, Remote - Duration: 12 Months - Job Title: Customer Success Engineer (Contractor) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice,...

Job description: The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services, delivering customer service through multiple channels including human, digital, self-service,...

Job Description: Head of Customer Lifecycle & Engagement (CRM, Call Center, Loyalty & BTL Marketing) Sector: Green Fintech / Solar Direct-to-Consumer (D2C) Location: Ghatkopar, Mumbai ABOUT AEREM Aerem is India's end-to-end platform making solar adoption simple for MSMEs and homeowners, empowering them to harness the power of sun and reduce electricity cost by up to 80%. Our strength lies in...

Would you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries? Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide. If you feel you are up for the task of dealing with Board members of blue chip corporates and government entities, we are...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

AppScan Customer Experience Executive (CEE) Job Summary:[DB1] As an AppScan Customer Experience Executive (CEE), you will be responsible for managing and growing the product-related aspects of the renewals business for HCL AppScan. You will work closely with our most valued “High Touch” customers and also other AppScan customers, ensuring their continued product satisfaction and enabling...

Position: Customer Success Manager Location: Mumbai (Andheri/ Thane) Job: WFO No of Positions: 1 Year of Experience: 4-8 Years The Cloud Customer Success Manager will be responsible for managing the contract renewal process, pipeline and supporting the overall Customer Success goals for the Cloud business. Role The Cloud Customer Success Manager will be responsible for managing the...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

About The RoleAs an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet start up / technology company.As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value,...