Support Escalation Engineer jobs in Borivli

Roles & ResponsibilitiesMonitor operational workflows and system processes (data ingestion, post-ingestion, and UI delivery) to ensure smooth and uninterrupted service.Monitor the health of our applications and troubleshoot by following provided runbooks or documentation.Investigate and understand root causes for issues in business operations; develop and implement corrective actionsLog issues,...

OverviewFounded in 2020, DRIMCo GmbH is a Munich-based startup that digitises industrial requirements in tender documents and optimises business processes using artificial intelligence and natural language processing technologies.We are seeking a talented Application Support Engineer to join our team. The primary focus of this role will be maintaining and supporting our product DRIM. The ideal...

Role: Sr.VOIP Support Engineer -Unified CommunicationExperience: 2-5 YearsLocation: ChennaiMandatory: VoIP Support, Network, Trouble Shooting, SIP, Protocol, Unified Communication.JD:Key Responsibilities:· Provide L2/L3 technical support for VoIP systems (PBX, SIP, RTP, SBCs, etc.).· Troubleshoot and resolve complex VoIP and network-related issues, including call quality, call routing, and...

Job Title: Senior Support Engineer - Net Document (Remote/Freelancing)Job Location: RemoteExperience: 6+YearsJob Responsibilities:Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issuesContribute to continuous improvement initiatives and automation opportunities to enhance support efficiencyMentor junior support engineers and conduct technical training...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Job Title :: L1.5 & L2 Support EngineerLocation :: Bengaluru India (Hybrid - Onsite 2 in a week)Minimum relevant experience :: 4Job Description:Core / Must HaveGood communication skillsGood Team playerCollaborates with different teamsExcellent reading and writing skills to work with different customer base.Customer focused and Security as priority mindsetGood Organization skillsCloud experience...

Technical Support EngineerFunction : Customer SuccessJob Location : Whitefield, BangaloreReporting to : Manager- Global Support and Operations.About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single, intuitive interface....

This is urgent requirement , please start sharing profiles :Skill set – DSS & SDShift timing :24/7 ,rotational shifts ( Shifts are as follows)A- (06:30AM to 03:15PM)B- (03:15PM to 12:00 AMC- (12:00 AM to 06:30AM)G- 09:00 AM to 05:45PM)Working days – 6 daysWorking location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat – 382130Work from Office all...

Hi Connections!We are Hiring...OneDrive Support EngineerExperience: 5 to 6 yearsLocation: Chennai/Bengaluru, Hyderabad, PuneRole SummaryProvide technical support for OneDrive for Business and related Microsoft 365 services , ensuring smooth operations, issue resolution, and user assistance.Core ResponsibilitiesTroubleshoot OneDrive sync, access, and configuration issues.Manage and resolve...

The PositionDirect interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Roles & Responsibilities:Key Responsibilities:• Manage and maintain Windows servers, Active Directory (AD), Office 365, and Azureenvironments, ensuring smooth operations.• Handle escalations and provide expert support for IT infrastructure, endpoint security, andvirtualized environments (VMware).• Oversee network management, Wi-Fi configurations, and VPN, ensuring high availabilityand secure...

Role: L2 Support Engineer & L2 Support Lead.Exp: 1 to 10 YearsDomain: Telecom onlyLocation: BangaloreMode of Work: OnsiteRequired skills are mentioned below:Very knowledge on Unix and Shell scriptingExperience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles.Good understanding of RDBMS concepts.Preferred knowledge on Hadoop/HBase/PostGreSQLExtensive experience of systems...

Desktop EngineerThe Desktop Engineer supports daily IT operations and ensures smooth, secure end-user computing across macOS and Windows environments. This role manages device deployment through Jamf Pro and Intune , handles IT asset lifecycle, provides technical support for users and corporate events, and maintains compliance with security and operational standards.Experience - 1 to 3...

Support Engineer (Backend – Ruby on Rails)Role OverviewWe are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help improve...

Job Title: CA Autosys Support Engineer L2Location- Navi MumbaiExperience-5+ YearsRequired Qualifications & SkillsScope Inclusion for Onsite PS Consultant - Roles and ResponsibilitiesBelow are the technical onsite support tasks \ activities that will be performed during the support period for CA Autosys components implemented at the Customer site :§ Provide out-of-the-box Autosys software...

We’re Hiring! | Desktop & Network Support EngineerLocation: Manesar & NoidaExperience: Minimum 2-3 YearsSalary: ₹22,000 CTC to 25000CTCContact: 8130494920Email: hr@solutionspoint.netJob Role:We are looking for an experienced Desktop & Network Support Engineer to join our growing team in Noida.Key Responsibilities:Desktop, laptop, and printer installation & troubleshootingWindows OS installation...

Company DescriptionRokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed to...

Title: Application Support Engineer/ Technical support engineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsAbout the Role: An Application Support Engineer will provide technical support to global SaaS customers, resolve issues via chat and ticketing, and collaborate with Product and Engineering...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.RESPONSIBILITIES:Provide technical support to internal and external users including customer service teams as well as clients and partnersCommunication and coordination of feedback and inputs to the...

Technical Support Engineer – TACDepartment: Checkpoint TAC- L1 teamLocation: BangaloreCheck Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered,...