Support Escalation Engineer jobs in Saint Thomas Mount

Technical Support EngineerFunction : Customer SuccessJob Location : Whitefield, BangaloreReporting to : Manager- Global Support and Operations.About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single, intuitive interface....

Job Title: Senior Support Engineer - Net Document (Remote/Freelancing)Job Location: RemoteExperience: 6+YearsJob Responsibilities:Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issuesContribute to continuous improvement initiatives and automation opportunities to enhance support efficiencyMentor junior support engineers and conduct technical training...

This is urgent requirement , please start sharing profiles :Skill set – DSS & SDShift timing :24/7 ,rotational shifts ( Shifts are as follows)A- (06:30AM to 03:15PM)B- (03:15PM to 12:00 AMC- (12:00 AM to 06:30AM)G- 09:00 AM to 05:45PM)Working days – 6 daysWorking location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat – 382130Work from Office all...

OverviewFounded in 2020, DRIMCo GmbH is a Munich-based startup that digitises industrial requirements in tender documents and optimises business processes using artificial intelligence and natural language processing technologies.We are seeking a talented Application Support Engineer to join our team. The primary focus of this role will be maintaining and supporting our product DRIM. The ideal...

Job Title :: L1.5 & L2 Support EngineerLocation :: Bengaluru India (Hybrid - Onsite 2 in a week)Minimum relevant experience :: 4Job Description:Core / Must HaveGood communication skillsGood Team playerCollaborates with different teamsExcellent reading and writing skills to work with different customer base.Customer focused and Security as priority mindsetGood Organization skillsCloud experience...

Roles & ResponsibilitiesMonitor operational workflows and system processes (data ingestion, post-ingestion, and UI delivery) to ensure smooth and uninterrupted service.Monitor the health of our applications and troubleshoot by following provided runbooks or documentation.Investigate and understand root causes for issues in business operations; develop and implement corrective actionsLog issues,...

Role: Sr.VOIP Support Engineer -Unified CommunicationExperience: 2-5 YearsLocation: ChennaiMandatory: VoIP Support, Network, Trouble Shooting, SIP, Protocol, Unified Communication.JD:Key Responsibilities:· Provide L2/L3 technical support for VoIP systems (PBX, SIP, RTP, SBCs, etc.).· Troubleshoot and resolve complex VoIP and network-related issues, including call quality, call routing, and...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Roles & Responsibilities:Key Responsibilities:• Manage and maintain Windows servers, Active Directory (AD), Office 365, and Azureenvironments, ensuring smooth operations.• Handle escalations and provide expert support for IT infrastructure, endpoint security, andvirtualized environments (VMware).• Oversee network management, Wi-Fi configurations, and VPN, ensuring high availabilityand secure...

Hi Connections!We are Hiring...OneDrive Support EngineerExperience: 5 to 6 yearsLocation: Chennai/Bengaluru, Hyderabad, PuneRole SummaryProvide technical support for OneDrive for Business and related Microsoft 365 services , ensuring smooth operations, issue resolution, and user assistance.Core ResponsibilitiesTroubleshoot OneDrive sync, access, and configuration issues.Manage and resolve...

The PositionDirect interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Company DescriptionRokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed to...

At DALOG India , we transform heavy industries such as Cement, Mining, Power, Steel, etc. with advanced prescriptive monitoring solutions that help customers reduce downtime, prevent failures, and maximize productivity.With deep expertise in AI, machine learning, and prescriptive maintenance , DALOG is a global leader trusted by customers in 85+ countries .We are looking for a dynamic Electrical...

Project Description:We are seeking a experienced Application Support Engineer with 5 to 8 years of experience in Application & Infrastructure Support, Incident Management, and Cloud Operations. The ideal candidate will have a strong background in ITSM processes, hands-on experience with AWS environments, and a proven ability to maintain application uptime and improve system performance across...

Job DescriptionThe IT Support Engineer provides comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems. This role is broader than desktop support, ensuring business continuity through proactive monitoring, troubleshooting, and IT service management.Primary ResponsibilitiesProvide technical support for desktops, laptops, mobile devices, and...

Project Support Engineer – Intozi Tech Pvt. Ltd.Location: GurgaonDepartment: Project Delivery & Customer SuccessExperience: 1–5 YearsType: Full-Time, On-Site________________________________________About IntoziIntozi is a fast-growing AI video analytics and computer vision company building cutting-edge solutions like Ikshana – AI Vision Agent, Highway & Mobility analytics, Airport analytics,...

Desktop EngineerThe Desktop Engineer supports daily IT operations and ensures smooth, secure end-user computing across macOS and Windows environments. This role manages device deployment through Jamf Pro and Intune , handles IT asset lifecycle, provides technical support for users and corporate events, and maintains compliance with security and operational standards.Experience - 1 to 3...

We’re Hiring! | Desktop & Network Support EngineerLocation: Manesar & NoidaExperience: Minimum 2-3 YearsSalary: ₹22,000 CTC to 25000CTCContact: 8130494920Email: hr@solutionspoint.netJob Role:We are looking for an experienced Desktop & Network Support Engineer to join our growing team in Noida.Key Responsibilities:Desktop, laptop, and printer installation & troubleshootingWindows OS installation...

Support Engineer (Backend – Ruby on Rails)Role OverviewWe are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help improve...

Objectives and Responsibilities-Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance-Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution.-Participate in the effort of crafting the...