Support Escalation Engineer jobs in Baddi

Hi Connections! We are Hiring... OneDrive Support Engineer Experience: 5 to 6 years Location: Chennai/Bengaluru, Hyderabad, Pune Role Summary Provide technical support for OneDrive for Business and related Microsoft 365 services, ensuring smooth operations, issue resolution, and user assistance. Core Responsibilities - Troubleshoot OneDrive sync, access, and configuration issues. - Manage...

Technical Support Engineer - Function : Customer Success - Job Location : Whitefield, Bangalore - Reporting to : Manager- Global Support and Operations. About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...

Roles & Responsibilities - Monitor operational workflows and system processes (data ingestion, post-ingestion, and UI delivery) to ensure smooth and uninterrupted service. - Monitor the health of our applications and troubleshoot by following provided runbooks or documentation. - Investigate and understand root causes for issues in business operations; develop and implement corrective actions -...

Job Title: Senior Support Engineer - Net Document (Remote/Freelancing) Job Location: Remote Experience: 6+Years Job Responsibilities: - Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issues - Contribute to continuous improvement initiatives and automation opportunities to enhance support efficiency - Mentor junior support engineers and conduct...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Job Title :: L1.5 & L2 Support Engineer Location :: Bengaluru India (Hybrid - Onsite 2 in a week) Minimum relevant experience :: 4 Job Description: Core / Must Have - Good communication skills - Good Team player - Collaborates with different teams - Excellent reading and writing skills to work with different customer base. - Customer focused and Security as priority mindset - Good...

This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Job Description The IT Support Engineer provides comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems. This role is broader than desktop support, ensuring business continuity through proactive monitoring, troubleshooting, and IT service management. Primary Responsibilities - Provide technical support for desktops, laptops, mobile...

Role: Sr.VOIP Support Engineer -Unified Communication Experience: 2-5 Years Location: Chennai Mandatory: VoIP Support, Network, Trouble Shooting, SIP, Protocol, Unified Communication. JD: Key Responsibilities: · Provide L2/L3 technical support for VoIP systems (PBX, SIP, RTP, SBCs, etc.). · Troubleshoot and resolve complex VoIP and network-related issues, including call quality, call...

Overview Founded in 2020, DRIMCo GmbH is a Munich-based startup that digitises industrial requirements in tender documents and optimises business processes using artificial intelligence and natural language processing technologies. We are seeking a talented Application Support Engineer to join our team. The primary focus of this role will be maintaining and supporting our product DRIM. The...

Roles & Responsibilities: Key Responsibilities: • Manage and maintain Windows servers, Active Directory (AD), Office 365, and Azure environments, ensuring smooth operations. • Handle escalations and provide expert support for IT infrastructure, endpoint security, and virtualized environments (VMware). • Oversee network management, Wi-Fi configurations, and VPN, ensuring high...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Job Title: Support Engineer L1 Location: Dubai Responsibilities: First Point of Contact: - Serve as the initial point of contact for users seeking technical assistance. - Collect information to understand and diagnose the issue. Issue Resolution: - Troubleshoot and resolve hardware, software, and network issues. - Provide step-by-step guidance to users for problem resolution. Ticket...

Technical Support Engineer – TAC Department: Checkpoint TAC- L1 team Location: Bangalore Check Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered,...

Desktop Engineer The Desktop Engineer supports daily IT operations and ensures smooth, secure end-user computing across macOS and Windows environments. This role manages device deployment through Jamf Pro and Intune, handles IT asset lifecycle, provides technical support for users and corporate events, and maintains compliance with security and operational standards. Experience - 1 to 3...

We’re Hiring! | Desktop & Network Support Engineer 📍 Location: Manesar & Noida 🕒 Experience: Minimum 2-3 Years 💰 Salary: ₹22,000 CTC to 25000CTC 📞 Contact: 8130494920 📧 Email: hr@solutionspoint.net Job Role: We are looking for an experienced Desktop & Network Support Engineer to join our growing team in Noida. Key Responsibilities: - Desktop, laptop, and printer installation &...

Title: Application Support Engineer/ Technical support engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years About the Role: An Application Support Engineer will provide technical support to global SaaS customers, resolve issues via chat and ticketing, and collaborate with Product and...

Project Description: We are seeking a experienced Application Support Engineer with 5 to 8 years of experience in Application & Infrastructure Support, Incident Management, and Cloud Operations. The ideal candidate will have a strong background in ITSM processes, hands-on experience with AWS environments, and a proven ability to maintain application uptime and improve system performance across...

Role: L2 Support Engineer & L2 Support Lead. Exp: 1 to 10 Years Domain: Telecom only Location: Bangalore Mode of Work: Onsite Required skills are mentioned below: - Very knowledge on Unix and Shell scripting - Experience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles. - Good understanding of RDBMS concepts. - Preferred knowledge on Hadoop/HBase/PostGreSQL - Extensive...