Support Escalation Engineer jobs in Pune

Sr. Softwre Engineer - SRE SupoortExperience: 5+ yearsLocation: Pune (Hybrid)Shifts: Night ShiftsWe are seeking a skilled and proactive Support Engineer to join our team. The Support Engineer will play a crucial role in providing Tier 2 support for our applications and infrastructure. The ideal candidate should have experience supporting applications and infrastructure in an AWS Cloud...

What you’ll do:The primary function of the incumbent is to provide technical support for Low Voltage Power Distribution Products, including residential products (load centers, breakers, group metering and generators), dry type transformers, switching devices (safety switches, rotary switches), molded case breakers, miniature breakers and select alternative energy related products. The position...

This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

Overview Founded in 2020, DRIMCo GmbH is a Munich-based startup that digitises industrial requirements in tender documents and optimises business processes using artificial intelligence and natural language processing technologies. We are seeking a talented Application Support Engineer to join our team. The primary focus of this role will be maintaining and supporting our product DRIM. The...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Job Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: WiproLocation: PuneExperience: 5 to 10+ YearsResponsibility1. Application Support: Managing application support tickets from initial triage to the closure of the ticket.2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are resolved.3. Change Activities and Projects:...

We’re Hiring | IT Support EngineerLocation: Pune (Work from Office)Shift: US ShiftsExperience: 3 to 5 YearsCTC: Up to 7 LPAWe are looking for an IT Support Engineer with strong hands on experience in end user support, ITSM tools, and endpoint management. If you enjoy troubleshooting and supporting users in a fast paced environment, this role is for you.Key Skills Required:• End user IT support...

About Position:We are seeking a skilled and innovative support engineer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining our software applications. You will be working closely with our team of designers and developers to create high-quality, efficient code that enhances user experience.- Role: Support Engineer- Location: All Persistent...

********Immediate Joiners Only**************Creospan is hiring for Java Application Support EngineerExperience: 5+ YearsLocation: Kharadi, Pune HybridAbout the RoleWe are looking for a hands-on Java Application Support Engineer (L2/L3) to join a high-impact production support team. The role involves deep application troubleshooting, microservices and API-level debugging, major incident handling,...

1 Role Office L2 Migration/Support Engineer - Exchange2 Required Technical Skill Set Exchange / Office 365 /MS Teams/ODFB3 No of Requirements4 Desired Experience Range 8 to 12 Years5 Location of RequirementDesired Competencies (Technical/Behavioral Competency)Must-Have 1. Office 365 Administration 2. Exchange Online / MS Teams /Archiving & Journaling Solution 3. Exchange 2010 / 2013 4. Basic...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

We’re Hiring! | Desktop & Network Support Engineer 📍 Location: Manesar & Noida 🕒 Experience: Minimum 2-3 Years 💰 Salary: ₹22,000 CTC to 25000CTC 📞 Contact: 8130494920 📧 Email: hr@solutionspoint.net Job Role: We are looking for an experienced Desktop & Network Support Engineer to join our growing team in Noida. Key Responsibilities: - Desktop, laptop, and printer installation &...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

Project Support Engineer – Intozi Tech Pvt. Ltd. Location: Gurgaon Department: Project Delivery & Customer Success Experience: 1–5 Years Type: Full-Time, On-Site ________________________________________ About Intozi Intozi is a fast-growing AI video analytics and computer vision company building cutting-edge solutions like Ikshana – AI Vision Agent, Highway & Mobility analytics, Airport...

Entra ID & Active Directory Support EngineerLocation: PuneExperience: 6-10 yearsImmediate joiners preferred.Kindly share resume to Sreenivas.Karanam@genpact.com with Sub of "Entra ID" along with notice period.Responsibilities:Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations.- Perform regular health checks, performance tuning, and patching for AD and...

OverviewThe individual is key to the smooth operation of MUFG’s clients and internal reporting systems for its RS operation.The role will handle failures in production systems, including CXDH (ADF) and Power BI reports. Additional to this, the role will also need to develop PowerBI reports or ADF configurations.The role requires a professional who is a great problem solver, adaptable to new...