Call Centre jobs in Pune

Job Description - (Training will be provided for freshers) - Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services - Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference - Record after-call actions and perform post call...

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Technology Command Centre Senior Analyst is responsible for monitoring and managing of IT infrastructure & application operations in ensuring the availability...

Associate, Specialist, Customer Service, Contact Centre-Planning/Monitoring, Consumer Banking, Technology and Operations-(WD79080) Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we...

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity...

About the Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, We aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and...

About Us: Visit Health is a rapidly growing India-based health-tech company that provides integrated primary healthcare and employee wellness services through its digital platform. we offer OPD benefits, teleconsultations, diagnostics, medicine delivery, and wellness programs to corporate employees, SMEs, and insurers via a large cashless network of healthcare providers. We are looking for a...

Key Responsibilities: - Lead and manage a team of customer service representatives to ensure exceptional service delivery and achievement of performance targets. - Provide ongoing coaching, training, and feedback to team members to enhance their skills and performance. - Monitor team performance and productivity metrics, identifying areas for improvement and implementing strategies to address...

*Please note - This role is only Open to residents of Pune and not for relocations* JOB SUMMARY Customer Service executives are the front-line of our global business that delivers great service locally to our key markets. Having been recognized for offering the very best in customer service, the main purpose of the role is: • To be the face of Stuba Pacific service • To handle majority of...

eClerx is looking to hire an experienced professional with over 13+ years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. Candidate will determine call centre operational...

We at FMI are hiring for “Consultant Level” About Us: Future Market Insights (FMI) is a premier provider of syndicated research reports, custom research reports, and consulting services. We deliver a complete packaged solution, which combines current market intelligence, statistical anecdotes, technology inputs, valuable growth insights, aerial view of the competitive framework, and future...

We are hiring Quality Analyst for Sales Outbound processLocation: Navi MumbaiRole Summary:-The individual is responsible for implementing Call Monitoring Standards and taking Corrective Measures for Improvement. Participation in huddle sessions is required to share insights on error trends, process updates, and technical issues. Experience in feedback and coaching techniques is essential....

An Amazing Career Opportunity for Senior Network and Security Engineer Location: Chennai, India (Hybrid) Job ID: 41212 About HID Global HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and...

About the company: A funded startup. Role Overview The Events Manager will be responsible for anchoring, planning, and executing high-impact events and media-led experiences for YourStory. You’ll be the internal command centre — owning the project plan, keeping stakeholders aligned, running cadence calls, and ensuring nothing slips: timelines, dependencies, follow-ups, or updates. Key...

About GreyLabs AI: GreyLabs AI stands at the forefront of speech analytics, delivering cutting-edge solutions to empower large BFSI enterprises. Our platform transforms call recordings from contact centres into actionable insights that enhance agent performance, elevate customer experiences, and drive operational efficiency. We’re dedicated to redefining how businesses engage and support their...

This manager-level position is responsible for a segment within a given practice focused on a specific industry, service line, technology center, specialty area or region. Responsible for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice. Own Centre...

Company Description PMaspire Global Group, with its global headquarters in Singapore, is dedicated to helping PMP® aspirants succeed in their certification journey. As the pioneer of the world’s first cloud-based, multi-lingual enterprise Exam Simulator as a Service (e-SaaS), the company provides innovative e-learning solutions accessible worldwide. Operating in over 120 countries and available...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce...

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity...

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Lead Engineer Technology Command Centre Specialist is responsible for managing a team that monitors and manages our IT infrastructure & application operations...

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Technology Command Centre Specialist is responsible for monitoring and managing of IT infrastructure & application operations in ensuring the availability and...