Call Centre jobs in Pune District

Job Description - (Training will be provided for freshers) - Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services - Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference - Record after-call actions and perform post call...

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to...

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Lead Engineer Technology Command Centre Specialist is responsible for managing a team that monitors and manages our IT infrastructure & application operations...

Associate, Specialist, Customer Service, Contact Centre-Planning/Monitoring, Consumer Banking, Technology and Operations-(WD79080) Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we...

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity...

eClerx is looking to hire an experienced professional with over 13+ years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. Candidate will determine call centre operational...

We at FMI are hiring for “Consultant Level” About Us: Future Market Insights (FMI) is a premier provider of syndicated research reports, custom research reports, and consulting services. We deliver a complete packaged solution, which combines current market intelligence, statistical anecdotes, technology inputs, valuable growth insights, aerial view of the competitive framework, and future...

Customer Operations – Voice Process - Program Manager India | Full-time (FT) | Management Level – Leadership Specialisation – International BPO, Voice An experienced professional with over 15 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. To serve customers by planning and implementing strategies and operations;...

About the Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, We aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and...

*Please note - This role is only Open to residents of Pune and not for relocations* JOB SUMMARY Customer Service executives are the front-line of our global business that delivers great service locally to our key markets. Having been recognized for offering the very best in customer service, the main purpose of the role is: • To be the face of Stuba Pacific service • To handle majority of...

Talworx is an emerging consulting firm, our client is the leader in supply chain sustainability management solutions. With more than a decade of experience, our client is specifically focused on complex manufacturers, a subset of manufacturers in the industrial equipment, electronics, medical device, aerospace/defense and automotive verticals whose products have a long design cycle and shelf...

The opportunity Guidewire Policy Centre/ Claim Centre / Billing Centre Support with 1 to 12 Yrs Your key responsibilities Contribute in various technical streams of Guidewire implementation project.Manages the integration of Guidewire software with other external systems.Design, modifies and implements Guidewire product suite. Skills and attributes for success Must be flexible to work in...

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly...

eClerx is hiring for Customer Operations - International Voice Process Designation: Senior Process Manager / Associate Program Manager Location: Pune Shift Timings - Night Shift Specialisation – International BPO, international Voice process , Telecom and Team Handling We are looking for overall experience of 10+ years and should be a graduate or post graduate in any specialisation. -...

Key Responsibilities: - Lead and manage a team of customer service representatives to ensure exceptional service delivery and achievement of performance targets. - Provide ongoing coaching, training, and feedback to team members to enhance their skills and performance. - Monitor team performance and productivity metrics, identifying areas for improvement and implementing strategies to address...

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to...

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity...

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Technology Command Centre Senior Analyst is responsible for monitoring and managing of IT infrastructure & application operations in ensuring the availability...

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to...

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Technology Command Centre Specialist is responsible for monitoring and managing of IT infrastructure & application operations in ensuring the availability and...