Technical Support Engineer jobs in Goregaon, Mumbai, Maharashtra

Objectives and Responsibilities-Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance-Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution.-Participate in the effort of crafting the...

Role OverviewThe Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction.Key Responsibilities:Handle 20–25 inbound customer calls per day, along with chats and ticket queues.Close a minimum of 12 tickets per day...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers ? This role is your entry into technical problem-solving, product support, and IT platforms .What You’ll Do• Handle customer technical queries via tickets, email & chat• Troubleshoot application, configuration & workflow issues (L1/L2)• Analyze logs, errors, reports &...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.RESPONSIBILITIES:Provide technical support to internal and external users including customer service teams as well as clients and partnersCommunication and coordination of feedback and inputs to the...

Technical Support Engineer - Function : Customer Success - Job Location : Whitefield, Bangalore - Reporting to : Manager- Global Support and Operations. About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...

At DALOG India, we transform heavy industries such as Cement, Mining, Power, Steel, etc. with advanced prescriptive monitoring solutions that help customers reduce downtime, prevent failures, and maximize productivity. With deep expertise in AI, machine learning, and prescriptive maintenance, DALOG is a global leader trusted by customers in 85+ countries. We are looking for a dynamic Electrical...

Title: Application Support Engineer/ Technical support engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years About the Role: An Application Support Engineer will provide technical support to global SaaS customers, resolve issues via chat and ticketing, and collaborate with Product and...

Technical Support Engineer – TAC Department: Checkpoint TAC- L1 team Location: Bangalore Check Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered,...

Job Title: Technical Support Engineer - Application Management Experience Level: 3-7 Years Key Responsibilities: Application Deployment & Management: - Manage the deployment of applications, including relevant upgrades and patches, across UAT, Production, and Disaster Recovery (DR) environments. - Oversee the deployment and basic administration of databases. - Ensure the continuous uptime and...

About Cimpress: Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $3.5B in revenue through customized print products, signage,...

Responsible for resolving customer complaints related to network experience across 4G, 5G, IoT, FTTx – Home & AirFibre for HSI and VVM services. Analyze complaint trends, identify root causes, and collaborate with cross-functional teams to ensure prompt resolution and minimal impact on customer experience. Responsibilities - Investigate and resolve customer complaints via multiple channels...

About the Company:For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Job Title: Junior Engineer, Technical Support, tier 2NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Say hello to possibilities.It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at...

Technical Support Engineer - Function : Customer Success - Job Location : Whitefield, Bangalore - Reporting to : Manager- Global Support and Operations. About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Technical Support Engineer – TAC Department: Checkpoint TAC- L1 team Location: Bangalore Check Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered,...

At DALOG India, we transform heavy industries such as Cement, Mining, Power, Steel, etc. with advanced prescriptive monitoring solutions that help customers reduce downtime, prevent failures, and maximize productivity. With deep expertise in AI, machine learning, and prescriptive maintenance, DALOG is a global leader trusted by customers in 85+ countries. We are looking for a dynamic Electrical...

Title: Application Support Engineer/ Technical support engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years About the Role: An Application Support Engineer will provide technical support to global SaaS customers, resolve issues via chat and ticketing, and collaborate with Product and...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...