Technical Support Associate jobs in Sangli District

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

Say hello to possibilities. It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere,...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Basic qualifications - 0-3 years overall development/technical support experience. - Strong object oriented development knowledge in C++ and/or Java. - Knowledge of the UNIX/Linux operating system. - Proven ability to troubleshoot and identify the root cause of issues. - Demonstrates skill and passion for operational excellence. Preferred qualifications 0-3 years overall...

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Company Description PMaspire Global Group, with its global headquarters in Singapore, is dedicated to helping PMP aspirants succeed in their certification journey. As the pioneer of the world's first cloud-based, multi-lingual enterprise Exam Simulator as a Service (e-SaaS), the company provides innovative e-learning solutions accessible worldwide. Operating in over 120 countries and available...

Expansion Desk is hiring Technical Support Specialist - Remote Job Salary Budget - 40k We're looking for a Technical Support Specialist to support our growing web hosting and server-side operations. This role exists to improve response times, service quality, and long-term stability as our technical workload continues to grow. This position is ideal for someone with a strong foundation in...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with...

Position : Customer Support ExecutiveLocation : Remote/Rotational ShiftsExperience : 1+ YearsSalary : Up to ₹6,00,000 per annum (Negotiable)About the CompanyThe co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and manage...

Responsible for resolving customer complaints related to network experience across 4G, 5G, IoT, FTTx – Home & AirFibre for HSI and VVM services. Analyze complaint trends, identify root causes, and collaborate with cross-functional teams to ensure prompt resolution and minimal impact on customer experience.Responsibilities1. Investigate and resolve customer complaints via multiple channels (Call...

Location : BengaluruDuration : 12 monthsExperience : 1-4 Years onlyNp : Immediate onlyAnalyst, Customer ServicesDuration of assignment: 6 monthsShift Timings: 24x5 shifts (Rotational Shift post training)Work Location - BangaloreMandatory Skills (3 must have):o Mandatory Skillso Decent Communication skill (Oral & Written)o Quick Learner / Attitudeo Efficient / Proactive / Flexibilityo Previous...

PositionTechnical Support Manager - ProcurementAbout JiBeJiBe is a leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of email and...

This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Roles: Oracle Cloud Technical Consultant Exp: 7+ years Location: Bangalore, Pune , Noida, Chennai Shift timing: 2 to 11 PM IST POSITION SUMMARY Position Overview: The Managed Services Associate - Oracle Cloud Technical Associate will contribute to the delivery of managed services for Oracle Cloud clients, addressing client concerns while ensuring exceptional service quality. The ideal...

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and...