Support Escalation Engineer jobs in Vadodara

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

This is urgent requirement , please start sharing profiles :- Skill set – DSS & SD- Shift timing :24/7 ,rotational shifts ( Shifts are as follows)- A- (06:30AM to 03:15PM)- B- (03:15PM to 12:00 AM- C- (12:00 AM to 06:30AM)- G- 09:00 AM to 05:45PM)- Working days – 6 days- Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat – 382130-...

Position: Application Support EngineerNo Of Position: 1Location: AhmedabadYear of Experience: 2 - 5 YearsKnowledge of CRM platforms SalesforceEmail Support/L1- IT Operations Managing and SupportRole Summary:Provide L1 support for AI-171 Personal Belonging IT interface developed using Salesforce CRM, ensuring smooth operations and facilitating users with the web interactions to get their connected...

Withum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US...

Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set standards for industrial solutions with...

We are looking for L1 IT Support Engineer – Intern who can perform below responsibilities:- Monitor office infrastructure such as printer, biometric, cabling, internet etc- Format and install software on user laptops such as Windows, MS Office, Teams etc- Perform IT operations for new employees such as outlook configuration, set up biometric fingerprint, Email distribution list update etc-...

Job purpose:Support the planning, implementation, and maintenance of the organization’s IT infrastructure, ensuring high availability, security, and efficiency of systems and networks.Who you are:- Provide L2/L3 technical support for end users (hardware, OS, applications, network basics).- Manage Windows, Linux, and server troubleshooting.- Handle user onboarding/offboarding, access management,...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Job Title: Customer Support Representative Experience Level: 1+ years. Location: Vadodara, Gujarat, India/On Site Shift Time: US Shift Key Responsibilities: - Handle inbound calls, emails, and chats to address customer queries and concerns. - Provide accurate information about products, services, and policies. - Troubleshoot basic technical issues and offer step-by-step solutions. - Maintain...

Job Title: Remote (100% Work From Home) Customer Support Agent – Gaming Client Job Type: Remote | Chat & Email Support Compensation: ₹150 per hour Working Hours: UK hours with partial overlap with US hours >>>>> Follow Sygnext Company page for regular updates. <<<<< About the Role Job Description: We are looking for a Remote Customer Support Agent to support a gaming client. The role...

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...

Position SummaryWe are seeking an experienced Technical Support Analyst (L1) to provide frontline customer support, issue resolution, and technical troubleshooting. This role involves handling Level 1 tickets, assisting users across multiple communication channels, and escalating complex issues when necessary. The ideal candidate has strong technical knowledge, excellent communication skills, and...

Required Skills & Experience - 7+ years of experience providing L2 operations/production support - Experience supporting apps with the following tech stack: Spring boot, Microservices, Java - Experience supporting databases (SQL) - Experience with ITIL framework and ITSM processes (incident, change, problem management) - Experience with Service Now - Strong ability to communicate and...

About us Aquanow is a trading and technology company powering the next generation of financial services. We’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of infrastructure solutions, we offer innovative services in cryptocurrency trading, liquidity...