Support Escalation Engineer jobs in Aurangabad

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to...

Job Title: Network Support Engineer (Weekend (Thurs to Monday) – Remote) Location: Remote within India About the Opportunity: Join a rapidly expanding technology company as part of its Network Support Division, providing remote weekend coverage to enterprise clients. You’ll work across complex, high-performance network environments built on proprietary hardware and software. This role offers...

Experience: 1–3 years Location: India (Business Hours Support Only) Employment Type: Full-time About the Role: We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration with cross-functional technical...

Title: L3 Support Engineer Location: Remote Summary: We are seeking an experienced Level 3 Support Engineer to join our team. This role focuses on debugging and resolving technical issues in a SaaS-based environment integrated with Atlassian Cloud Applications. You’ll serve as the technical bridge between customer support and engineering teams — diagnosing complex cases, identifying...

About Us StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions. We’re building next-generation healthcare automation powered by AI. Our platform helps health systems streamline operations, reduce administrative overhead, and improve patient financial experiences. As we scale, we’re expanding our team to ensure every customer gets...

Responsibilities Operations: - Communicate clearly with customers both in writing and over the phone - Perform mid-level and advanced troubleshooting of issues across the services provided by the Managed Services team - Engage directly with customers to review quality of service and provide monthly service overviews - Provide support to incident managers for critical “P1” issues, ensuring that...

Statement of Work (SOW) Role Title: Talkdesk Support and Implementation Engineer (L2 – French Speaking) Work Type: Subcontractor / Remote or Hybrid Support (Based in EMEA) Support Type: Level 2 Technical Support & Implementation Assistance Project Type: Talkdesk Platform Support and Configuration Services – One Year Engagement 1. Project Overview The purpose of this engagement is to...

About Zeller At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give...

Freelance opportunity Role & responsibilities Job Title: Developer Support Engineer Location: Remote Experience: 8+ years Duration: 6 Months (Extendable) We are looking for Level 3 technical assistance for our project. This role focuses on resolving complex issues, maintaining system stability, and ensuring a seamless experience for our users. Requirements & Qualifications: 5+ years of...

About Emeritus: Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs,...

Designation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time constraints. Work effectively with...

Job Title: Technical Support Engineer II Location: India, Remote Shift Timing: Shift 1: 4:00 PM to 1:00 AM IST Shift 2: 10:30 PM to 7:30 AM IST About Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic work environment where...

Description: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking system. The fundamental goal of this position is to help our customers achieve success using our platforms. The...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with...

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first...

Company Description Somaiya Vidyavihar University, established in 2019, is part of the prestigious Somaiya Vidyavihar group, which boasts over six decades of experience in education. Located in Mumbai on a picturesque 65-acre campus, the university provides a multidisciplinary learning environment for over 39,000 students. It offers innovative educational opportunities such as "major-minor"...

Full Time | 100% Work From Home | US Office Hours You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners -...

Must Be able to start within 30 days. No Notice Period longer Full Time Permanent Job Rate: 12-20 LPA depending on level of experience REMOTE NIGHT SHIFT - 8:30pm IST - 5:30 AM IST Job Description: Required Skills: - 5-7 years of experience within Denodo - Incident and Change Management Experience - Capacity Management and Life Cycle Management experience - Experience with disater recovery...

📍 Remote (India) | 🕒 5:30 PM – 3:30 AM IST (US Market Hours) 📅 Monday–Saturday | 💼 Full-Time | 🎯 Probation: 3 Months 💰 ₹60,000 – ₹70,000 / month + Bonus Apply Now: 📌 https://forms.gle/SjzNZnzMaGd9PFQx9 Incomplete applications (missing form or recording) will not be considered. Minimum Requirements - 2+ years of experience in SaaS or product-based technical support - FinTech or...

Job Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical production incidents. This role requires...