Engineer Technical Support Group
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Jio
Navi Mumbai
Responsible for resolving customer complaints related to network experience across 4G, 5G, IoT, FTTx – Home & AirFibre for HSI and VVM services. Analyze complaint trends, identify root causes, and collaborate with cross-functional teams to ensure prompt resolution and minimal impact on customer experience.ResponsibilitiesInvestigate and resolve customer complaints via multiple channels (Call... |
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3 days ago
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