Training Manager
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TP
Rupnagar
Responsibilities: - Designs training & test modules based on needs - Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations - Resolves issues pertaining to process knowledge with clients - Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production - Conducts interviews &... |
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3 hours ago
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