Technical Support Engineer jobs in Punjab

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...