Technical Support jobs in Kochi

Job Summary: We are seeking a proactive and customer-oriented Technical Support Specialist to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely resolutions.Key...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You'll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with...

Say hello to possibilities. It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere,...

Expansion Desk is hiring Technical Support Specialist - Remote JobSalary Budget - 40kWe're looking for a Technical Support Specialist to support our growing web hosting and server-side operations. This role exists to improve response times, service quality, and long-term stability as our technical workload continues to grow.This position is ideal for someone with a strong foundation in technical...

Basic qualifications - 0-3 years overall development/technical support experience. - Strong object oriented development knowledge in C++ and/or Java. - Knowledge of the UNIX/Linux operating system. - Proven ability to troubleshoot and identify the root cause of issues. - Demonstrates skill and passion for operational excellence. Preferred qualifications 0-3 years overall...

Role - Network Support EngineerYears of Experience - 7 to 12 yearsLocation - Chennai and KochiCitrix load balancer , Aruba switches & wirelessConfigure and manage Citrix ADC (formerly Net Scaler) for load balancing, SSL offloading, content switching, and GSLB.Implement and manage high-availability (HA) and disaster recovery (DR) configurations.Monitor application performance and troubleshoot load...

Job Description :--Responsible for managing the production support & Delivery for the most critical Trading application of the bank Fin mechanics Converge (FMC)Developing and executing the support strategy of technology by achieving objectives and goals. Responsibilities include, guiding and mentoring the team and delivering unique service by providing high quality of support.The role delivers...

About BiteSpeed Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online. Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. Read more about our mission and the story of...

Gaming & Player Support Specialist (Non-Voice) Follow our page for job updates Program Type: Customer Service | Gaming | Player Support Location: Remote (Anywhere in India) Shift: As per program requirements | Rotational Compensation: Rs.145/hour We are looking for customer-centric professionals to join our global mobile gaming support initiative. This role is non-voice in nature and...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world's largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

- Provide technical support for KDB (Knowledge Database) and KDB+ systems. - Troubleshoot issues related to data migration, indexing, and query optimization. - Global Team Our team is looking for a talented KDB+/q Support Engineer to join us in supporting high-performance market data and time-series platforms used across trading and analytics. - Looking For Strong hands-on experience with...

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing...

Required Information Details Role: Support Analyst Required Technical Skill Set: NetReveal (Case Management, WF Administrator, Realtime payment Screening) SQL, Java J2EE, Linux, Control-M, Splunk, App Dynamics, ServiceNow, Desired Experience Range: 8 to 10 years Location of Requirement: Chennai/Mumbai/Pune Desired Competencies (Technical/Behavioral Competency) Must-Have - NetReveal(Case...