Technical Support Associate jobs in Kanpur District

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

Say hello to possibilities. It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere,...

Basic qualifications - 0-3 years overall development/technical support experience. - Strong object oriented development knowledge in C++ and/or Java. - Knowledge of the UNIX/Linux operating system. - Proven ability to troubleshoot and identify the root cause of issues. - Demonstrates skill and passion for operational excellence. Preferred qualifications 0-3 years overall...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Job Title: Customer Service Associate / ExecutiveLocation: Vidya Jeevan, Knowledge Park – I, Greater NoidaPreferred Candidate: Residing with family in Greater Noida / Delhi NCRKey ResponsibilitiesAttend incoming calls and make outbound calls as required.Maintain polite, professional, and attentive communication with students and parents.Manage and guide students within the institute...

Technical Support role 1 to 5 Years Hyderabad Mandate Skills-Microsoft 365 and Active Directory US Shifts Up to 6 LPA-Based on current CTC Immediate joiners required Role Overview: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware,...

Job Role: Lead Infrastructure implementation and supportExperience: 9 to 11 years of experience in the role of Software and Hardware Infrastructure implementation and supportEducation: BE (IT/Computers), MCAWork Location: Noida (work from office only)Travel: Yes, required to onsite locations (PAN India + International)Roles and ResponsibilitiesIdentify Hardware and Software requirements related...

JOB DESCRIPTIONJubilant Bhartia GroupJubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S Bhartia and Mr. Hari S Bhartia with strong presence in diverse sectors like Pharmaceuticals, Contract Research and Development Services, Proprietary Novel Drugs, Life Science Ingredients, Agri Products, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and...

Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we...

Novora is a direct-to-consumer (DTC) brand redefining the future of medical apparel via proprietary fabric technology and innovative garment construction and design. Our mission is to inspire a new aura of medical professionals by developing technologically advanced medical apparel.As we scale, we're looking for a dynamic, detail-oriented, and customer-centric Operations & Customer Support...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...

- Provide technical support for KDB (Knowledge Database) and KDB+ systems. - Troubleshoot issues related to data migration, indexing, and query optimization. - Global Team Our team is looking for a talented KDB+/q Support Engineer to join us in supporting high-performance market data and time-series platforms used across trading and analytics. - Looking For Strong hands-on experience with...

Overview Founded in 2020, DRIMCo GmbH is a Munich-based startup that digitises industrial requirements in tender documents and optimises business processes using artificial intelligence and natural language processing technologies. We are seeking a talented Application Support Engineer to join our team. The primary focus of this role will be maintaining and supporting our product DRIM. The...

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and...