Technical Support Associate jobs in Kannur District

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

Say hello to possibilities. It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere,...

Looking to start or grow your career in a SaaS product company where you work closely with enterprise customers and engineers? This role is your entry into technical problem-solving, product support, and IT platforms. What You’ll Do • Handle customer technical queries via tickets, email & chat • Troubleshoot application, configuration & workflow issues (L1/L2) • Analyze logs, errors, reports...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Basic qualifications - 0-3 years overall development/technical support experience. - Strong object oriented development knowledge in C++ and/or Java. - Knowledge of the UNIX/Linux operating system. - Proven ability to troubleshoot and identify the root cause of issues. - Demonstrates skill and passion for operational excellence. Preferred qualifications 0-3 years overall...

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...

📌 Job Description: Oracle EPM Planning Support Consultant Job Title: Oracle EPM Planning Support Consultant Experience: 3+ Years Job Type: Full-Time Location: Onsite (Chennai) Notice Period: Immediate / 30 Days 🔹 Job Summary We are looking for an experienced Oracle EPM Support Consultant with 3+ years of hands-on experience in supporting, maintaining, and enhancing Oracle EPM Planning...

Desktop Engineer The Desktop Engineer supports daily IT operations and ensures smooth, secure end-user computing across macOS and Windows environments. This role manages device deployment through Jamf Pro and Intune, handles IT asset lifecycle, provides technical support for users and corporate events, and maintains compliance with security and operational standards. Experience - 1 to 3...

Gaming & Player Support Specialist (Non-Voice) Follow our page for job updates Program Type: Customer Service | Gaming | Player Support Location: Remote (Anywhere in India) Shift: As per program requirements | Rotational Compensation: Rs.145/hour We are looking for customer-centric professionals to join our global mobile gaming support initiative. This role is non-voice in nature and...

Sikich is seeking an MS D365 BC Senior Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong...

Responsibilities Direct Responsibilities Strategic Leadership & Operational Excellence - Global Support Ownership: Lead a high-visibility application support team for CIB’s Client Engagement & Financial Security platforms, ensuring SLA adherence, incident resolution, and proactive risk mitigation across AMER, EMEA, and APAC. - Service Improvement: Drive continuous improvement in Incident,...

About BiteSpeed Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online. Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. 💡Read more about our mission and the story of...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...