Technical Customer jobs in Alappuzha district

Primary Responsibilities Include: • Respond promptly, courteously, and knowledgeably to technical support inquiries • Provide top-tier support to all customers with a goal of first call resolution • Educate customers on system installation/use, and assist in troubleshooting • Utilize prior customer support experience to enable customer success and happiness • Use problem-solving skills to...

MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Job Description: Chief Customer Success Officer (CCSO) Company: SA Technologies Inc. Location: Pune - Viman nagar Reports To: CEO Position Overview The Chief Customer Success Officer (CCSO) is a senior executive responsible for shaping and leading the post-sales strategy for our Global Capability Center (GCC), Enterprise Solutions, and Digital Transformation clients. This role moves beyond...

Gaming & Player Support Specialist (Non-Voice) Follow our page for job updates Program Type: Customer Service | Gaming | Player Support Location: Remote (Anywhere in India) Shift: As per program requirements | Rotational Compensation: Rs.145/hour We are looking for customer-centric professionals to join our global mobile gaming support initiative. This role is non-voice in nature and...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

Position: This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location: India, Remote - Duration: 12 Months - Job Title: Customer Success Engineer (Contractor) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice,...

Role Overview The Sr. Technical Support Engineer will provide remote product support to end users in the US B2C market. The role involves handling multi-channel support through calls, chats, and tickets, ensuring timely resolution and high customer satisfaction. Key Responsibilities: Handle 20–25 inbound customer calls per day, along with chats and ticket queues. Close a minimum of 12 tickets...

Job Description: Cloud – Project Manager. Role Overview: The Application Project Manager will lead cloud-based application migration and implementation projects from concept to delivery. This role requires strong project management skills, technical understanding of cloud environments (AWS/Azure), and the ability to manage multiple stakeholders across business and technology teams. Key...

TCS is Hiring Salesforce Technical Architect Location: Pune Experience : 11+ - 12+ years enterprise architecture experience with at least 10+ years on Salesforce platform - Strong application design skills combined with strong data, integration, and security architecture skills - Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences -...

As part of our Digital HR Transformation, we are in the process of implementing Dayforce as our Payroll system across the globe. We are looking for a DayForce Functional Consultant who can drive the implementation and rollouts across the Globe. Dayforce Payroll Technical Consultant is a specialist who implements, configures, and optimizes the Dayforce HCM (Human Capital Management) platform,...

Roles: Oracle Cloud Technical Consultant Exp: 7+ years Location: Bangalore, Pune , Noida, Chennai Shift timing: 2 to 11 PM IST POSITION SUMMARY Position Overview: The Managed Services Associate - Oracle Cloud Technical Associate will contribute to the delivery of managed services for Oracle Cloud clients, addressing client concerns while ensuring exceptional service quality. The ideal...

About Us We are a leading Enterprise Resource Planning (ERP) and Dealer Management (DMS) software and solutions provider to heavy equipment, agriculture, and construction companies. We aim to be the thought leader in the industries we serve and a trusted IT advisor to all our customers. Today, we have over 700 employee associates, offices on four continents, and customers in over 20 countries....

Objectives and Responsibilities -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems—from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of...

Company Description Ganguly & Company (GNCO) specializes in cutting-edge AI solutions, including advanced machine learning, deep learning applications, and custom large language models (LLMs). We focus on developing robust, scalable AI systems tailored to unique operational needs, spanning reinforcement learning and AI infrastructure. Partnering with GNCO means driving progress in automation and...

Position Title: Technical Specialist/ Lead - SYNON Experience Level: 5+ Years Location: Remote, India Expected Skills/ Competency/JD: - Competent to work on ALL phases of system analysis and can/may direct others. - Studies and analyzes the most complex Company-wide procedures as assigned; strives toward process improvements via concrete measurements and metrics. - Conducts thorough problem...

About the Company 89 Solutions is a pure play Moveworks partner delivering enterprise-grade AI solutions that transform employee support and productivity. With a proven record of excellence across the United States and Australia, we lead the marketing of successful Moveworks implementations and Agent Studio use cases. Recognised as the world’s trusted Moveworks partner, 89 Solutions...

Increasing digitalization and flexibility of production processes presents outstanding potential. In Digital Industries, we enable our customers to unlock their full potential and drive digital transformation with a unique portfolio of automation and digitalization technologies. From hardware to software to services, we’ve got quite a lot to offer. How about you? Making our customers’ digital...

We’re Hiring: Technical Content Writer – Automotive (USA Market) Location: Remote Newparts Inc. is a USA-focused automotive e-commerce company building technically accurate, SEO-driven content for DIY car owners. Our content educates customers, solves real repair problems, and drives high-intent organic traffic. About the Role We’re looking for a Technical Content Writer – Automotive with...