Support Escalation Engineer jobs in Meerut

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Overview Founded in 2020, DRIMCo GmbH is a Munich-based startup that digitises industrial requirements in tender documents and optimises business processes using artificial intelligence and natural language processing technologies. We are seeking a talented Application Support Engineer to join our team. The primary focus of this role will be maintaining and supporting our product DRIM. The...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

Roles & Responsibilities - Monitor operational workflows and system processes (data ingestion, post-ingestion, and UI delivery) to ensure smooth and uninterrupted service. - Monitor the health of our applications and troubleshoot by following provided runbooks or documentation. - Investigate and understand root causes for issues in business operations; develop and implement corrective actions -...

Job Title :: L1.5 & L2 Support Engineer Location :: Bengaluru India (Hybrid - Onsite 2 in a week) Minimum relevant experience :: 4 Job Description: Core / Must Have - Good communication skills - Good Team player - Collaborates with different teams - Excellent reading and writing skills to work with different customer base. - Customer focused and Security as priority mindset - Good...

Job Title: Senior Support Engineer - Net Document (Remote/Freelancing) Job Location: Remote Experience: 6+Years Job Responsibilities: - Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issues - Contribute to continuous improvement initiatives and automation opportunities to enhance support efficiency - Mentor junior support engineers and conduct...

This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...

Job Description The IT Support Engineer provides comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems. This role is broader than desktop support, ensuring business continuity through proactive monitoring, troubleshooting, and IT service management. Primary Responsibilities - Provide technical support for desktops, laptops, mobile...

Technical Support Engineer - Function : Customer Success - Job Location : Whitefield, Bangalore - Reporting to : Manager- Global Support and Operations. About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...

Title: Cloud Operations Support Engineer Pay: 10-18 LPA Fixed per Annum Location: remote MUST BE ABLE TO JOIN IN 30 DAYS OR LESS We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model. This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support...

Roles & Responsibilities: Key Responsibilities: • Manage and maintain Windows servers, Active Directory (AD), Office 365, and Azure environments, ensuring smooth operations. • Handle escalations and provide expert support for IT infrastructure, endpoint security, and virtualized environments (VMware). • Oversee network management, Wi-Fi configurations, and VPN, ensuring high...

Experience Required - 2 -3 Years Job Type - Fulltime (100% onsite - Work from office) Shifts - 24*7 Operations, Flexibility to support in US & UK shift CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview Must Have Skills - Excellent verbal and written English Communication Role Description - The IT Global Service Desk is responsible for providing...

Engineer IT Support In this role you will be responsible to provide hands-on technical support to end-users, resolving hardware, software, and connectivity issues to ensure smooth IT operations. The role focuses on minimizing downtime and enhancing employee productivity through reliable and responsive support. Your job: - Provide onsite support for end-user hardware and local software,...

Workplace Support Engineer (Level 2) Do you dream of a job where you have every opportunity to develop and grow both professionally and personally while doing the world’s most important job? Welcome to Dibber Dibber is a global family-owned early childhood education group from the Nordics developing and running over 500 ECD centres and schools in 10 countries and growing strongly. Now it’s...

A Network Engineer and IT Support Engineer is responsible for designing, implementing, maintaining, and supporting the organization’s IT infrastructure — including networks, systems, and end-user devices. The role ensures smooth connectivity, system reliability, and secure communication across all devices and users. They also provide technical support, troubleshoot hardware/software/network...

Title: Application Support Engineer/ Technical support engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years About the Role: An Application Support Engineer will provide technical support to global SaaS customers, resolve issues via chat and ticketing, and collaborate with Product and...

Project Support Engineer – Intozi Tech Pvt. Ltd. Location: Gurgaon Department: Project Delivery & Customer Success Experience: 1–5 Years Type: Full-Time, On-Site ________________________________________ About Intozi Intozi is a fast-growing AI video analytics and computer vision company building cutting-edge solutions like Ikshana – AI Vision Agent, Highway & Mobility analytics, Airport...