Support Escalation Engineer jobs in Guwahati

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Application support specialist

Phi Partners
Guwahati

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

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an hour ago

Data Support Engineer

Alternative Path
Guwahati

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

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6 days ago

Support Engineer (Backend – Ruby on Rails)

Hireologist
Guwahati

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

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2 days ago

Nutanix Support Engineer - L2

Jio
Guwahati

Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal. Jio has over 400 million customers in India, generating...

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4 days ago

L1 Support Engineer (Arabic Speaking)

Infogain
Guwahati

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

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6 days ago
Remote

Customer Support Engineer

Rokad
Guwahati

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

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a day ago

Technical Support Engineer for a Web/Mobile application for US Company

Textellent, Inc.
Guwahati

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

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6 days ago

Sr. security operations engineer

Glidewell Dental
Guwahati

Essential Functions: Serves as subject matter expert (SME) for security projects and initiatives. Advises on techniques and patterns for securing integration with external vendors or cloud providers. Leads regular design reviews for requirements implementation. Serves as an information security technical leader to address any issues or design concerns/questions. Communicates important security...

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an hour ago

Safety Engineer - Project, Utilities and Maintenance Safety

Tata Electronics
Guwahati

Job Description: Safety Engineer - Project, Utilities and Maintenance SafetyLocation: Jagiroad, AssamYears of Experience: 8 to 12 Years1. Key ResponsibilitiesA. Project Safety ManagementDevelop and implement project safety plans for new installations, tool hookups, facility expansions and modification projects.Conduct safety reviews, HIRA, JSA and technical safety evaluations for project...

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4 days ago
Hybrid

Lead Security Engineer

Jio Platforms Limited (JPL)
Guwahati

Job Role- Profile : Security Engineer (L3) – Security tools- Work Location : Guwahati- Educational Qualification : Bachelor's degree in Engineering in Computer Science, Computer Engineering, Information Technology.- Experience : 8 Years – 12 Years (6+ years of experience in information security and Cloud technologies. Minimum 4+ years’ level of experience in handling Network and End-Point...

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4 days ago
Remote

Head of Support, Delivery and Operations

SoftSolutions! S.r.l.
Guwahati

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

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2 days ago

Manager - Customer Support (US Shift)

SocialPilot
Guwahati

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

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a day ago

Support Analyst

ThoughtFocus
Guwahati

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

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6 days ago

Nautanix Support Engineer-L2

Jio
Guwahati

Company Overview Jio is a leading force in India's telecom industry, boasting over 400 million customers. The company offers a wide array of digital apps, services, and enterprise solutions. With a comprehensive 5G solution, Jio leverages cloud-native platforms for seamless B2C and B2B operations. Based in Navi Mumbai, Maharashtra, with more than 10,001 employees, Jio operates at the forefront...

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4 days ago

Safety Engineer - Traffic and Logistics

Tata Electronics
Guwahati

Job Description: Safety Engineer - Traffic and LogisticsLocation: Jagiroad, AssamYears of Experience: 8 to 12 Years1. Key ResponsibilitiesA. Traffic & Vehicle Movement SafetyDevelop and implement a Traffic Management Plan (TMP) for internal roads, loading bays, parking areas and logistics corridors.Design safe routes for the movement of trucks, forklifts, cranes, delivery vehicles, and shuttle...

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4 days ago
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Senior Industrial Engineer

Tata Electronics
Guwahati

About the RoleTata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt. Ltd.) is building India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power management IC, display drivers,...

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4 days ago

Application Support Engineer - L2

Jio
Guwahati

Experience: 3-6 yrs Location: Guwahati Education: BE/B.Tech/M.Tech/MCA Technical Requirements: - Experience in at least one of the relational database (SQL Server, Oracle, DB2 etc.) preferably running in the cloud. - Working knowledge of Linux / Windows operating systems - Working knowledge of Batch scripting, Ansible, PowerShell or Shell Scripting - Working knowledge across multiple...

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4 days ago

Safety Engineer - Chemical

Tata Electronics
Guwahati

Job Description: Chemical SafetyLocation: Jagiroad, AssamYears of Experience: 8 to 12 Years1. Key ResponsibilitiesA. Chemical Safety ManagementDevelop, implement, and maintain chemical safety programs including chemical handling, storage, dispensing and disposal systems.Review and approve Chemical Risk Assessments, Job Safety Analysis (JSA) and Process Hazard Analysis (PHA) for all...

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4 days ago

Senior Field Applications Engineering (FAE) Technical Program Manager (TPM)

Tata Electronics
Guwahati

About The BusinessTata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt. Ltd.) is building India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power management IC, display drivers,...

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2 days ago

Safety Engineer - Machine/Equipment

Tata Electronics
Guwahati

Job Description: Safety Engineer - Machine/EquipmentLocation: Jagiroad, AssamYears of Experience: 8 to 12 Years1. Key ResponsibilitiesA. Machine Safety & Risk AssessmentDevelop and implement Machine & Equipment Safety Programs for all fabrication tools, utilities systems, robotics, automation and support equipment.Perform machine risk assessments, HIRA, JSA and support design safety reviews for...

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4 days ago
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