Support Engineer jobs in Malappuram, Kerala

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

About the companyUS based AI and Data Consulting Startup transforming how businesses leverage technology through four core service lines:•Consulting Services: AI Strategy, Automation, and Digital Transformation for enterprises.•SaaS Platform Development: Building a business application suite similar to Odoo and Zoho that is AI-native and user friendly.•Data Lakehouse Solutions: Unified data...

Role: ServiceNow CMDB & ITOM Engineer Location : India Type : Contract Key Responsibilities: - Configuring ServiceNow applications focusing ITAM and ITOM modules. - CMDB design and implementation aligned with the CSDM framework. - Hands-on development to include creation, configuration and customization of discovery patterns, schedules, probes, sensors, and event and alert rules. - Maintain a...

Speech AI Engineer – Real-Time Interpretation & Simultaneous Role: Speech AI Engineer – Real-Time Interpretation & Simultaneous Location: Remote Team: AI & Innovation Reports to: VP of Artificial Intelligence About BIG Language Solutions BIG Language Solutions is a global Language Service Provider (LSP) delivering world-class translation and interpretation services for clients across...

About the Role We are looking for a highly skilled Senior Data Engineer / BI Engineer with strong expertise in Snowflake data warehousing, Tableau analytics, and relational databases. The ideal candidate will be responsible for building robust data pipelines, designing analytical data models, and delivering high-quality dashboards and insights. Prior experience in the US healthcare domain is...

Title: Data Engineer Duration: 6 Months (with possible extension) Experience- 10+ years Work Location: Remote Screening Checklist: - Proficiency in interpreting data transformation logic written in T-SQL and implementing equivalent processes within Databricks - Ability to design and implement data ingestion pipelines using Azure Data Factory (from source to RAW layer) - Basic knowledge of C#...

Job Title: Datacenter Engineer Company: Estarta Partner/Client: Cisco Work Location: Remote – India Job Summary Estarta is seeking a skilled Datacenter Engineer to support Cisco’s Customer Delivery Engineering function. The role focuses on delivering high-quality technical solutions, resolving complex issues, and driving technology adoption across large-scale environments. The ideal...

Job Title: Telephony Engineer – Vonage Experience: 5+ Years Job Summary We are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work...

Get To Know Us First! Who We Are At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission: To make banking effortless, intelligent, and profitable—enhancing user experience while...

Mid QA/Test EngineerAbout us Imfuna delivers world-class digital inspection apps and a SaaS-based web report publishing solution for the property and construction markets. Our innovative tools transform inefficient industry processes into streamlined, repeatable, and professional workflows. We leverage cutting-edge mobile and cloud technology to provide universal access to property data,...