Service Desk Analyst jobs in Vapi

As an IT Service Desk Analyst I , you are the face of the IT department, serving as the first point of contact for all technical inquiries. This entry-level role is essential for ensuring employee productivity through rapid problem-solving and white-glove customer service. You will handle everything from immediate troubleshooting via Slack and Freshdesk to the physical preparation and tracking of...

Support Smarter. Solve Faster. Grow Globally. Kickstart your IT career in a role that keeps global teams connected and systems running smoothly-no relocation needed. If you're ready to sharpen your troubleshooting skills, work with real-world support tickets, and make your mark in a fast-paced service desk environment, this international opportunity is your next move. In this role, you'll help...

Location – NoidaShift: 24x7 Rotational Shifts, 5 days work from OfficePosition Overview (Job Summary):The L1& L2 Service Desk Engineer will provide frontline technical support through voice and ticket-based channels for global customers. The role requires handling inbound calls, resolving basic technical issues, managing user access needs, and ensuring high-quality customer experience within...

MS Engineer L1, Service ManagementJob Description-Minimum 2 years of experience with exposure in similar Operations.Incident, service desk operation, user mail query response, follow up on ticket, basic excel, Telephonic call handling, user queries.first call resolutionservice desk, ticket assign, email on service deskTrained in Telephone Techniques and systems usage and processes. Competent to...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service DeskExperience Range: 3 – 6 YearsLocation: chennaiMust-Have:Should be customer centric and understand the Service Desk (SD) support function.Candidate should be proficient in...

About the RoleWe are looking for a passionate and experienced Help Desk Manager to join our global IT Service team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, we’d love to hear from you.In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service...

Job DescriptionExperience :Total Experience: 0 - 2 YearsFreshers will also doAcademic QualificationAny Graduate (First Class Academics Record)BE / BSC Computer science will be preferredRole Responsibilities:Handle IT support requests through phone, chat, and email .Monitor support queues and ensure tickets are handled within defined SLAs .Troubleshoot and resolve basic technical issues remotely...

Overview CACTUS is hiring a Client Services Analyst for their client to provide support to academic and scholarly scientific, technical and medical publishing customers with content hosted on the client’s product delivery platforms. This team member will interface directly with Client customers and will be the face of the company to them, building and maintaining effective, positive,...

Job purpose NelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally. These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT services vendors on their offerings,...

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Help Desk Specialist will be responsible for working with internal users (clients) to manage and resolve incidents relating to enterprise application systems and integration tools. Essential Job...

Company Profile: MAX is Global Risk Management organization based out in Tel Aviv, Israel and its APAC HQ is based out of Mumbai. Led by veterans from Israeli Military Special Forces, Intelligence, Cyber and Secret Services we operate in 160 countries across the globe. We have capabilities in every continent across the world and carry the experience of 25 + successful years in the intelligence,...

Build the next generation email security with us Email security in 2026 will not look like what the current gen products are. Attackers are gaming every defense of gateway and behavior based products, we are here to build the next generation email security company using an LLM-native architecture. We are a VC-funded startup, building from India to the world. This role is critical to...

Title: Sr GRC Analyst and Program Manager Contract length: 6 months LOOKING FOR AN IMMEDIATE JOINER What You'll Do - Design and drive risk assessment activities. Understand, assess, and formally articulate Security Risks, and develop Standards, Guidelines, and Policy - Create and maintain relationships with key business, Legal, People, IT and other stakeholders throughout the company, while...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey,...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Service Desk Agent Experience Range: 2 – 6 Years Location: Mumbai, Gandhinagar, Ahmedabad Interview: Telephonic Interview Must Have: - Should be customer centric and understand...

Work Locations: NoidaKey Skills Required:Excellent communication skills with experience in international voice supportHands-on experience in mobility-related applications and desktop/general system issuesStrong troubleshooting skills in Outlook, VPN, Citrix, and VDIIn-depth knowledge of MS Office/O365Experience in Telecom domain will be an added advantageRoles & Responsibilities:A. Key...

Company Profile: MAX is Global Risk Management organisation based out in Tel Aviv, Israel and its APAC HQ is based out of Mumbai. Led by veterans from Israeli Military Special Forces, Intelligence, Cyber and Secret Services we operate in 160 countries across the globe. We have capabilities in every continent across the world and carry the experience of 25 + successful years in the intelligence,...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

Work Locations: NoidaKey Skills Required:Excellent communication skills with experience in international voice supportHands-on experience in mobility-related applications and desktop/general system issuesStrong troubleshooting skills in Outlook, VPN, Citrix, and VDIIn-depth knowledge of MS Office/O365Experience in Telecom domain will be an added advantageRoles & Responsibilities:A. Key...