Senior Process Manager - Telecom Operations
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EClerx
Allahabad
Key Responsibilities: - Leadership & Team Management: - Lead, mentor, and develop a team of supervisors and contact center agents to ensure high performance. - Foster a positive and inclusive work environment that encourages teamwork and continuous improvement. - Operational Management: - Oversee the daily operations of the inbound contact center to ensure efficient and effective service... |
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4 hours ago
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