Quality Engineer - ITSM Process Specialist
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Germany
YOUR MISSION - Define, monitor, and manage Service Level Agreements (SLAs) & service level objectives for IT services in space projects - Ensure IT service operations meet agreed quality standards and uptime, coordinating incident, problem & change management - Lead QA across IT service delivery: audits, reviews, compliance, and continuous improvements - Collaborate with engineering,... |
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3 days ago
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