Lead L1 - Engineer
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SourceFuse
Noida
SourceFuse Technologies hiring Lead L1 - Engineer with 4-5 years of experience.Job Overview:The L1 Lead will oversee the daily operations of the Service Desk supporting the A2P SMS platform. This role involves leading a team of L1 engineers, managing incident flow, ensuring SLA adherence, acting as the first point of escalation, and coordinating with L2/L3 engineering teams. The Lead also ensures... |
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4 days ago
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