Customer jobs in Germany

What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call, collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction, whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...

SD Worx ist ein führender europäischer Anbieter von Payroll- und HR-Dienstleistungen mit globaler Reichweite. Wir haben Niederlassungen in Europa und ein Büro auf Mauritius. Unser Ziel? Wir erwecken Personallösungen zum Leben, so können Unternehmen jeder Größe ihre Personalabteilung zu einer Quelle der Wertschöpfung für das Unternehmen und ihre Mitarbeiter machen. Unsere Personallösungen...

We are looking for a Finnish-speaking Customer Success Specialist to join our fast-growing team. You will join a supportive, effective and mission-oriented team in a flexible, friendly work environment. Innovative, fast-growing software platform integrating with the entire industry One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform, operated as a...

We are looking for a English-speaking Customer Success Specialist to join our fast-growing team. You will join a supportive, effective and mission-oriented team in a flexible, friendly work environment. Innovative, fast-growing software platform integrating with the entire industry One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform, operated as a...

Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Italy. - As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system. - Servicing our already...

Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Spain or Portugal. - As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP...

The role of the Customer Care Coordinator (Logistics Coordinator) is to deliver the highest quality service in our industry by meticulously overseeing every aspect of the shipment process, ensuring that all shipments are managed with the utmost efficiency, safety, and cost-effectiveness while maintaining clear communication with clients, addressing their concerns promptly, and consistently...

Dein Einfluss Um unsere Vision weiter voranzutreiben und unser Wachstum nachhaltig zu gestalten, suchen wir eine erfahrene und analytisch denkende Persönlichkeit für unseren Kundenservice als Customer Success Agent (m/w/d). In dieser Rolle bist du nicht nur die erste Ansprechperson für unsere Kund*innen, sondern unterstützt aktiv deine Teamleads durch datenbasierte Analysen,...

Du möchtest ein abwechslungsreiches Aufgabengebiet im Customer Service übernehmen und suchst nach einem Unternehmen mit familiärem Charakter und offenem Umgang? Du arbeitest gerne selbstständig und bist Kunden- und Serviceorientiert? Dann komm als Customer Service Coordinator (m/w/d) ins Caljan Team! Das erwartet dich: - Du unterstützt die Serviceabteilung und das Management bei...

About the Client Our client is a global technology organization that develops innovative digital and creative solutions used by leading brands around the world. The company supports businesses in their digital transformation by combining technology, creativity, and data. A strong focus is placed on developing early-career talent, offering an environment where learning, collaboration, and...

Your responsibilities: - Via Phone and email you are the first point of contact for our French speaking B2B customers across Europe. - You will take orders via various channels and process them in our ERP system - Any concerns that may arise with our customers during the ordering and delivery process will be assisted by you. - You will focus on our already registered dealers, but you will also...

Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Dutch speaking countries. - As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system. -...

Wir sind ORWO, ein Teil von The Customization Group. Zusammen gestalten wir die Welt der personalisierten Produkte neu und können jeden Tag bis zu 2,5 Millionen individuelle Produkte für unsere Kundinnen und Kunden in über 20 eigenen Online-Shops und 1.000+ Partner-Stores weltweit produzieren. Unser Standort Bitterfeld-Wolfen hat eine besondere Geschichte: Hier, wo seit 1909 Fotogeschichte...

Über die Rolle Wir unterstützen ein wachsendes SaaS-Unternehmen im Bereich Construction Intelligence. Die Plattform nutzt KI, um Bauprojekte und Geschäftsmöglichkeiten frühzeitig zu identifizieren und Verkaufsprozesse effizienter zu gestalten. Für das Customer Success Team suchen wir eine kommunikative und eigenverantwortliche Persönlichkeit, die Freude daran hat, Kundenbeziehungen aufzubauen...

Company: BYD Europe B.V. Location: Germany Customer Programs Manager is the essential link between Customer, Sales, R&D, Factory, external partners, and other related departments in the whole project phase from order to delivery. Customer Programs Manager manages multiple stakeholders and projects simultaneously, collaborating with intercontinental cross-functional teams and B2B customers. At...

Your responsibilities: - Via Phone and email you are the first point of contact for our German speaking B2B customers in Germany, Austria and Switzerland. - You will take orders via various channels and process them in our ERP system - Any concerns that may arise with our customers during the ordering and delivery process (eg. order status, delivery times, stocks etc.) will be assisted by you. -...

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: - Communicate with customers via phone, chat & e-mail - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners...

Position: Customer Service Agent Work model: 100% remote Location: Greece Employment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for...

Du willst Verantwortung übernehmen, statt auf der Stelle zu treten? Du arbeitest gerne selbstständig, aber weißt auch, wie viel Rückenwind ein starkes Team geben kann? Dann starte bei uns durch. Um unsere Erfolgsgeschichte in Deutschland weiterzuschreiben, suchen wir eine/n Customer Care Agent (m/w/d) zur Verstärkung unseres Customer Service Teams. Was dich erwartet - Gehalt: 33.000 € brutto...

We are looking for an English-speaking Customer Success Specialist to join our fast-growing team. You will join a supportive, effective and mission-oriented team in a flexible, friendly work environment. Innovative, fast-growing software platform integrating with the entire industry One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform, operated as a...