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WNS Global Services jobs

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WNS - Group Manager - Transactional Quality - Apply

Visakhapatnam

Job Description Key Responsibilities: - Adherence of Quality SLAs and contractual agreements with internal & External stakeholders. - Personally monitoring assigned accounts, meeting the client SLAs for the assigned accounts and ensuring client satisfaction, on a day-to-day basis. - Each of his team members reporting to him achieves his targeted objectives with respect to Customer Delight and...

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an hour ago

REF27871J-Assistant Manager - Operations - Apply

Job Description Job RequirementsQualification RequisiteCommerce / Accounts Graduate Experience a) Commerce Graduate with minimum of 3 to 6 years of relevant experience b) For AM position, prior team management experience of 2+ years preferred Functional Knowledge O2C stream viz. credit check, collections and cash application activities. Understanding of accounting principle and practices...

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an hour ago

Assistant Manager - Operations - REF29249G - Voice Process - 24/7 shift - Apply

Job Description - Meeting SLA’s consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis. - Monitoring project deliveries and ensuring zero delays with high quality standards - - People Management and ensuring smooth functioning of the process/team. - Controlling attrition - Focus on Quality within team and for the process & ensuring...

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5 hours ago

Lead Associate-Market Mix Modeling - Apply

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

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5 hours ago

REF5507F - Group Manager - WFM - GGN - Apply

Job Description This WFM resource is responsible for managing/governing forecasting accuracies on Interval/Daily/Weekly and Monthly level. Individual should be able build datasets for historical trends and use it for analysis and forecast for future. Maintain the forecasting accuracies as per client agreed targets. This role will also be required to support all client discussions and lead the...

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9 hours ago

REF29056A - MS SQL DBA Admin (2012 to 2022) - 5-8 years - Mumbai (WFO) - Apply

Job Description • Diploma/Graduate • Experience with 5 - 8 Years in same or related • Preference for Domain specific certifications such as, various MCSA, MCSE. etc. • Provides technical expertise for installation, configuration and operation of MS SQL servers 2012 to 2022. • Performs administration and monitoring of the assigned MS SQL servers • Applies best practices to enable stable MS SQL...

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9 hours ago

Assistant Manager - Inside Sales - REF27844V - Apply

Job Description Job Description - Generate maximum MQLs/SALs in order to meet targeted number of opportunities - Track opportunities generated for your respective accounts until they are progressed to a closed status - Plan and manage campaign calendar for assigned vertical/s - Design focused campaigns; coordinate to ensure relevant marketing materials are ready prior to launch - Effectively...

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9 hours ago

REF29095C - Exchange Online / Intune/ O365 Messaging - 3-5 years - Assistant Manager – TS - Apply

Job Description MESSAGING TEAM • Day-to-day operational support for Microsoft Office 365, including Exchange Online, SharePoint Online, Microsoft Teams, and other Microsoft 365 services • Unified Communications / Messaging / Collaboration technical background • Expert knowledge in Office 365 (Exchange, Teams, Intune), Mimecast, MDM platforms and mobile computing technologies and devices. •...

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a day ago
Hybrid

REF29071W - Azure Cloud DevOps , CI/CD pipeline , Azure infrastructure professional with 3-5 Years - Mumbai (WFO) - Apply

Job Description Requirement / Qualifications : • Diploma/Graduate • Preference for Domain specific certifications such as, various Azure, AWS, etc. • Direct involvement with inclucding by not limited to PCI /ISO / SOC compliance audits • Bachelor’s degree in a technical field, or experience and certifications showing required knowledge • 3 - 5 years of total experience or 1 - 3 years of...

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a day ago

REF26465R- Desktop support Senior Program Analyst - EIT-pune - Apply

Job Description * Attend all the calls forwarded by Service Desk. * Taking follow up with engineer of daily basis work. * Ensure calls are resolved within SLA agreed with WNS. * Escalate calls to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution. * Asset Inventory management. * Providing support for Desktop applications (MS...

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a day ago

REF27330R - Talent Advisor - HR Projects - Assistant Manager - HR - Mumbai - Apply

Job Description Managing Employee Experience deliverables. Primary deliverables will involve working with Site teams • Will be responsible for ensuring day to day operating rigor and ensuring efficient workflow management, escalation management, stakeholder management and achieving the SLA levels• The individual will be responsible for resolving employee and departmental query/service requests...

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a day ago

REF29060Q - Windows - Vmware , Hyper V , Citrix - Sr. Infrastructure Engineer - 6 - 8 years - Mumbai (WFO) - Apply

Job Description Requirement : • Diploma/Graduate • Experience with 5 Years to 8 Years in same or related • Preference for Domain specific certifications • 5+ years’ experience with VMware • 5+ years’ experience with Hyper-V • 4+ years’ experience with Citrix VDI • 2+ years with MS Intune • Direct experience planning and executing on data centre environment refreshes Responsibilities : •...

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a day ago

Senior Analyst - Operations - REF30294C - Apply

Job Description HRIS Analyst skillset• General Informationo Job Title: Human Resource System Analysto Location: Puneo Employee Type: Exempt Full-Timeo Manage People: Noo Client Location - US• DescriptionThe Human Resource System Analyst will maintain the integrity and reliability of the organization’s HRIS, ensuring applications meet the needs, requirements, and objectives of the HR...

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a day ago

Senior Group Manager - WFM - Apply

Job Description Sr Group Manager AVP Workforce Management WFMLeads the Workforce Management team for Shipping and Logistics Business Unit Forecasting Capacity Planning Scheduling Reporting and RFP Solutions Design effective WFM solutions to meet objectives and resolve business problems Work with multiple stakeholders across the organization to support BU and Organization level initiatives Design...

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a day ago

Assistant Manager - Process Training - Gurgaon NH8 - REF29374A - Apply

Job Description To manage the BAU floor activities after conducting TNI & TNA of the floor To gauge the post training performance of agents trained during NHT BAU and OJT periodTo get the refreshers and floor briefings conducted as and when requiredTo make Monthly incentives of Trainers To review Monthly trainers performance To evaluate and provide feedback to the training manager/client if...

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a day ago

Senior Group Manager - Operations - Apply

Job Description Total Work Experience 10+ YearsEducational Professional Qualifications GraduatesDomain Knowledge and Experience Not applicable, shipping and logistics preferred• Leading and spearheading operations for client interaction• Excellent Client Management• Aiming at excellent Voice of Customer (VOC) scores and basis interaction with the client help WNS gain further business and help...

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a day ago

REF29095C - Exchange Online / Exchange On premise / O365 Messaging - 3-5 years - Assistant Manager – TS - Apply

Job Description • Diploma/Graduate • Experience with 2 to 6 Years in same or related • Preference for Domain specific certifications such as, Messaging, Identity Management, Compliance, etc. • Understanding of email servers such as Exchange 2016/2019, Exchange Online, Ice warp • Working knowledge about Intune or Maas360 MDM. • Ensure all Service Desk tickets are resolved within WNS agreed...

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a day ago

Corporate Vice President - Operations (Travel CIS) - Apply

Job Description Band D-1 | Corporate Vice President – Operations (Travel CIS) Based out of India – GGN preferable WFO Flexibility to travel domestically & international - Will run Operations Globally for Corporate Travel and some TMCs. - Will enable growth of the practice of Corp Travel as a special COE - Will drive Go to market strategies and help with products for this market - Will work...

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a day ago

REF29758Q - Group Manager - Pricing (Mumbai/Pune/Gurgaon) - Apply

Job Description Pricing of global BPO Opportunities for outsourcing deals. Responding to RFI /RFP’s. Create and review commercial construct of the deals. Financial Modelling, Pricing analysis, forecasting etc. Understand customer’s requirement & propose win-win deal structuring, including financial engineering required. Interaction with the various team members like operation teams / sales...

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a day ago

REF29384D, Senior Analyst - Dgtl. Trnf., Sr. UI/UX Designer, 4 to 6 years, Bangalore location - Apply

Job Description UI Designer is a key position within our creative team, responsible for leading and overseeing the UI design process across multiple projects. This role requires a strong blend of creative design skills, leadership abilities, and a deep understanding of user-centered design principles. The ideal candidate will have 4-6 years of professional experience in UI design, with a proven...

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2 days ago

There are currently 126 WNS Global Services jobs in our Jobsora database. You can find job vacancies from a large number of companies in the results and find the best option for you.

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