3rd Level Support jobs in Panaji

Duties and Responsibilities - Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. - Meet ticket SLAs as agreed upon with customers and internal stakeholders. - Monitor productivity and efficiency metrics to drive operational excellence. - Conduct root cause analysis on escalated issues and implement corrective actions. - Maintain a high level of customer...

What the role entails (Key Responsibilities) (Indicative –The role is bigger) - Execute the Telcordia / IEC / customer GR qualification programs - Set up the testing - equipment's, man power, data acquisition, report generation - Engage with the 3rd party labs when in house test setups are inadequate. - Engage with 3rd party inspectors and run test programs. - Engage with standardization...

Company Overview Infuse is a technology consulting firm that that helps organisations get the most out of their software – we do this by providing our clients with pioneering and cutting-edge Quality Engineering and Agile / DevOps transformation services. We have been established since 2002, are headquartered in London and are fast-growing with great career opportunities across the UK and...

Company Description: Syngenta Group At the Syngenta Group, our 56,000 people across more than 90 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world's most local agricultural technology and innovation partner. Website address - https://www.syngentagroup.com/ LI page -...

Job Title: Customer Support Manager (IT) Department: Customer Services Reporting To: Program Manager Location: Panaji, Goa India Job Type: Work from office Company Profile Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological...

JOB DUTIES/ RESPONSIBILITIES: Key Responsibilities: - To ensure compliance with all corporate policies related to slimming - To ensure that the centre achieves quality executions according to parameters given by R&D - To review the centres weight loss performance and ensure that the entire team works in coordination to improve success rate and Regularity. - To collect personal, behavioural,...

Job Description - - PREORDER: URS/RFI/RFP Scanning, Project Categorization, QGO, 3rd party equipment supplier interaction, Risk assessment, Layout Preparation - Integration of Primary packaging with secondary & tertiary to offer seamless solution - Interact with COC and Tech sales counter of various entities, depending upon project requirements - Carrying out optimized detailed technical scope,...

Role Overview We are seeking a highly experienced and self-driven Senior Network Engineer to lead the design, implementation, and optimization of enterprise-level network infrastructure. The ideal candidate should possess deep hands-on expertise in Cisco Routing & Switching, Firewalls, Cisco SD-WAN, Cisco DNA Center (DNAC), and Wireless LAN Controllers (WLCs). This role demands a proactive...

Role Summary We are seeking a techno-commercial Salesforce professional with strong Salesforce implementation and project coordination experience to lead Pre-Sales and Post-Sales Salesforce initiatives. This role will act as a bridge between internal stakeholders and the Salesforce implementation partner, ensuring structured execution, timely delivery, and successful user adoption. Key...

About the Role We’re looking for a Certified Corporate Wellness Coach to lead and manage one of the gyms we operate as part of a structured corporate wellness program in Goa. This role goes beyond coaching workouts. You’ll be responsible for driving employee engagement, managing daily gym operations, and creating a positive culture around physical and mental well-being within a corporate...

Company Description Junoon Wellness is revolutionizing wellness for the South Asian community by fusing modern fitness with ancient Indian practices and AI technology. Our platform integrates yoga, meditation, breathwork, culturally aligned fitness, Ayurveda-inspired nutrition, and mindfulness to create holistic health solutions. By honoring Indian traditions and leveraging cutting-edge science,...

Job Purpose To develop, implement, and manage occupational health and industrial hygiene programs that protect employees and contractors from workplace health hazards. The role involves identifying, evaluating, and controlling exposures to chemical, physical, biological, and other occupational health risks in compliance with regulatory requirements and company HSEQ policies. Key...

CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with...

Key Responsibilities: - Plan, coordinate, and execute weddings across all budget categories: low, mid-level, and luxury. - Meet with clients to understand their vision, budget, cultural preferences, and overall expectations. - Prepare detailed wedding proposals, timelines, and budgets. - Source and coordinate with vendors – venues, decorators, caterers, photographers, entertainers, etc. -...

Job PurposeTo develop, implement, and manage occupational health and industrial hygiene programs that protect employees and contractors from workplace health hazards. The role involves identifying, evaluating, and controlling exposures to chemical, physical, biological, and other occupational health risks in compliance with regulatory requirements and company HSEQ policies.Key...

Duties and ResponsibilitiesOversee the Ticket Management System, ensuring accurate and timely ticket resolution.Meet ticket SLAs as agreed upon with customers and internal stakeholders.Monitor productivity and efficiency metrics to drive operational excellence.Conduct root cause analysis on escalated issues and implement corrective actions.Maintain a high level of customer satisfaction by...

Role Responsibilities • Undertake role of project test manager responsible for all aspects of test delivery across all test phases on a project. • Create project-level test deliverables including Test Strategy, Approach, Plans, Reports & Metrics, and Test Completion Reports . • Define test processes and establish quality goals • Define and develop test automation strategies and methodologies...

About the Role We’re looking for a Certified Corporate Wellness Coach to lead and manage one of the gyms we operate as part of a structured corporate wellness program in Goa.This role goes beyond coaching workouts. You’ll be responsible for driving employee engagement, managing daily gym operations, and creating a positive culture around physical and mental well-being within a corporate...

Job Title: Customer Support Manager (IT) Department: Customer Services Reporting To: Program Manager Location: Panaji, Goa India Job Type: Work from office Company Profile Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological...

Duties and Responsibilities - Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. - Meet ticket SLAs as agreed upon with customers and internal stakeholders. - Monitor productivity and efficiency metrics to drive operational excellence. - Conduct root cause analysis on escalated issues and implement corrective actions. - Maintain a high level of customer...