3rd Level Support jobs in Malaysia

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Senior Application Maintenance Support

Malaysia

Job Responsibilities: - You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from the Group (which could be projects, quarterly change requests, L3 production fixes). - Work with various stakeholders (including business analysts) to understand/define functional and non-functional requirements and provide...

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4 days ago

Application Production Support

Malaysia

Domain: Core Banking Term: Permanent Placement Job Requirements: - - At least 4-5 years’ experience in relevant Banking / Information Technology - Proficient in IBM AS400 platform, RPG, CL programming, ALDON - Knowledge of Silverlake’s banking software suite - Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous...

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4 days ago

Core & Cards Support Engineer, L2 Support

Malaysia

Job Responsibilities: - - Provide application support to various business users. - Attend to business queries and business requests promptly. - Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts...

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4 days ago

Voice & Imaging Support Engineer

Malaysia

Posting Date: 13 Jan 2025 Location: Kuala Lumpur, Wilayah Persekutuan, MY, 59200 About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and...

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4 days ago

Data & Finance Support Engineer

Malaysia

Job Responsibilities: - Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...

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4 days ago

IT Support Manager

Malaysia

A bit about us We’re a world-leading smart mobility SaaS tech company with over 2.3 million subscribers across 23 countries. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology. Are you curious, innovative and passionate? Do you take ownership, embrace challenges, and love problem-solving? We’re...

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4 days ago

Risk Application Support Engineer

Malaysia

Job Responsibilities: - - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Investigate production issues, respond based on production defect severity SLAs - Manage and respond to...

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4 days ago

Global Market Data & Trade Support Engineer

Malaysia

Job Responsibilities: - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management - Investigate production issues, respond based on production defect...

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4 days ago

L2 Application Support Engineer

Malaysia

Job Responsibilities: - - Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space - Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders -...

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4 days ago

Production Support (L3), Core Banking

Malaysia

Role Overview The Production Support (L3) position in our Core Banking team involves ensuring the stability and reliability of our core banking systems. The role requires an individual with strong technical skills who can perform critical analysis and troubleshooting, driving enhancements in our banking solutions environment. Key Responsibilities System Monitoring and Incident...

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4 days ago

Application Support Manager/Team Lead

Malaysia

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: Support...

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4 days ago

Franchise Support Executive

Malaysia

The Anytime Fitness Franchise Support Executive is an experienced fitness leader with a strong background in fitness business management, brand compliance, education, and coaching and is a true ambassador of the Anytime Fitness Brand and Culture. The Support Manager is a charismatic role model who inspires excellence from all stakeholders within the network of Anytime Fitness clubs within the...

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4 days ago

L2- Core And Cards Support Engineer

Malaysia

Job Responsibilities - Provide application support to various business users. - Attend to business queries and business requests promptly. - Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...

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4 days ago

Media & Research Analyst

Malaysia

About TEAM LEWIS We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media,...

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4 days ago

Procurement Officer

Malaysia

- Act as procurement focal point for suppliers/end users for the assigned stations across Asia. Execute tenders, negotiate T&Cs and draw comparisons/recommendations. - Explore consolidation and saving opportunities for country wise 3rd party addressable spend, develop a localized procurement strategy to support the business. - Assist the station teams in decision making related to purchasing...

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4 days ago
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Customer Care Agent (B2B)

Malaysia

We’re a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Customer Care (B2B) to drive efficiency, quality, and customer satisfaction. Responsibilities : - Handle all first level of customers technical inquiries via inbound calls, email correspondences, and manage all key accounts. - Daily monitoring of fleet repairs and adherence to the...

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2 days ago

Data & Media Analyst

Malaysia

About TEAM LEWIS We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media,...

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4 days ago

Freelance (Talent Bank)

Malaysia

About TEAM LEWIS We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media,...

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4 days ago

Risk Developer - SAS Technology

Malaysia

Job Responsibilities: - Technical Developer and take on development of changes to ERM. - The implementation and support of vendor systems components. - Provide Level 3- Production Support - Responsible to ERM application development, implementation, and support of SIT/UAT testing: - Analyze requirements - Involved in design and development stage - Involved in unit testing as well as system...

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4 days ago

Senior Manager, Data Analytics & Insights

Malaysia

About TEAM LEWIS We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media,...

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4 days ago
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